Hiya girls!
I know, this topic comes up every now and then. Since the last threads about wigs have not been active for over a month, and they are mostly on the transgender forums, as a crossdresser, I thought it was worth opening it up again here.
I'm looking on advice and recommendations on buying a new front lace wig. It has to be online, since local shops don't carry the kind I like (more on that later).
First of all, a bit of background, before you get bored
or simply direct me to a few reviews elsewhere. I'm not a "newbie" in terms of buying wigs. I have gone through almost all the types sold out there: my first wig was from SuddenlyFem and looked horrible; the second one was a middle-to-low quality human hair wig (which, after 15 years, is still usable, even though I almost never wear it); yes, I've bought "China bargains" for US$1 + shipping on eBay; and I have bought several good synthetic fibre wigs at a local shop which specialises in wigs for women that lost her hair due to chemo, so I'm also fine in going to a shop, try a few out, and buy the one I like most (in fact, that particular shop is my regular hairdresser who does the maintenance of all my wigs, even the ones I have not bought them; I consider myself a "regular" there). And, yes, I also ordered last year a custom front lace wig from PinkLaceWigs which lasted me almost a year, although I'm slightly disappointed that it didn't last longer (mostly because it's a 20" long wig, which means the ends will split much quicklier).
And of course I tend to spend weeks if not months looking for reviews and recommendations everywhere. Just here on Susan's, I have looked at least at the following threads and carefully examined
all suggestions on online shops mentioned in the articles there (some of the threads include links to even more threads).
https://www.susans.org/forums/index.php/topic,133734.msg1070998.htmlhttps://www.susans.org/forums/index.php/topic,129147.msg1022517.htmlhttps://www.susans.org/forums/index.php/topic,123805.20.htmlNo, I cannot claim I have read
every bit of advice here, but I did make an effort! You might have noticed that most of those threads are usually on the transgender forums, where people in transition will definitely want the best wig money can buy. Well, I'm not in transition (I wish I could), but I still want the "perfect" hair — the kind that is impossible to distinguish from real hair growing from your scalp.
Before I get any replies of the type, "you should go to the site XYZ, they have lovely wigs there, I'm very happy with them" (which I naturally appreciate, of course), I would like to go a bit deeper and also provide you with some background research, so you can understand a bit better what my requirements are.
After visiting dozens and dozens of online wig shops, I can roughly divide the types in the following way:
- fantasy wigs. These are cheap, mostly made in China, and are good for either the look or going out to a party where you want everybody to know you're wearing a wig. The fibre is of awful quality, looks all wrong and shiny, the colours are totally fake, the styles are scary, and after a few times wearing the wig, it will break apart (tangle hopelessly, shed strands, and so forth). Usually they last as long as they start needing a wash, i.e., you can wear them only a few times. The good news, of course, they're cheap and easily available everywhere, and many of us start buying those kinds, simply because we figure out that we can get away with a $10 wig which we throw away if we dislike it
- "old generation" synthetic wigs with a regular cap. Although I cannot possibly understand why, these wigs are still popularly sold. Most (not all!) crossdresser-specific sites carry those types. These days, the quality of the fibre is relatively good, they will last some 6-12 months when worn once or twice a week. The colours are a bit more natural, but usually the styles are completely out of fashion. One characteristic of these styles is that they have little volume (I have read that the "old" style of wig construction limited the amount of volume — i.e. hair density — one could put on them) and the caps, even if correctly sized, might not be very good. Sometimes, the manufacturer compensates the lack of volume by creating a style with more curl to visually look "fuller", but, of course, there are limits to this approach. You get these kinds of wigs for $30-140, and sometimes even with cheap human hair (with the same problems). Interestingly enough, there are still a lot of top brand names using this kind of wig construction, which will obviously be more expensive, but you don't get much better quality than with a "no-name" brand. An universal characteristic of this kind of wigs is that they will always look fake — it's not the fault of the wig manufacturer, it's simply the way the old caps were designed. You can sometimes "pass" if you get a style that hides the hairline (like having bangs, for instance).
- "new generation" wigs with "standard" caps. I have noticed that there has been a lot of improvement in the way caps have been designed in the past 15 years. The newer generation of synthetic wigs has better fibres, some of which already allowing a bit of heat to be applied to them; and, of course, you can also get them in the many types of human hair. Monofilament wigs become more standard these days, and the styles are more natural and modern, and they also hide the "wigness" much better. These are the kinds of wigs you expect to buy with a moderate quality; they might still be cheap in some cases (like, say, $50) but brand names can price them around $200 or more — the quality might be the same, but you might get more options in cap sizes and/or more modern-looking styles
- Lace wigs. Once you've bought one, you'll never turn back to "standard" wigs again. Describing the experience of a lace wig (and I've only used front lace wigs; I have no experience with full lace wigs) to someone who never wore one is like describing the experience of driving a sports car with manual gears to someone who only drove family cars in their lives. It's so different that they shouldn't even be called "wigs". First of all, a good front lace wig will be completely undetectable as a "wig" — specially if the bit covering the hairline is taped (easier to apply and remove) or glued (for long-time wear). The "lace", for the benefit of someone who never heard about them, is a very fine material (way less than a millimetre), perfurated with tiny holes, where the hair strands are individually tied. When applied to the scalp, it looks exactly like hair is growing out of there (the lace can be transparent or have the colour of your scalp — from white to brown — to make the illusion perfect). This means that in most cases you can have people looking at your hairline from a hand breath away and never notice that it's a wig. Front lace wigs just have lace in the front and a cap on the rest, but there are tons of different cap designs (one manufacturer listed nine different types!). Full lace wigs have lace all the way. Lace is a very thin and fragile material, so full lace wigs are often applied by professionals; the lace has to be trimmed for your head shaped when applied the first time, and needs to be taped/glued all around. The major advantage is that it's not so hot as a wig with a full/partial cap and that you can style it in many different ways (just like natural hair), even updos and realistic-looking ponytails. Front lace wigs might work with a ponytail, but, remember, most of the front lace wig uses a cap which limits some of the more complex hairstyles. Lace wigs can be usually parted anywhere and still look great, since nobody will see the cap (just the lace... which will be invisible), and, as such, they have far more potential of styling while still looking great. And, last but not least, with lace wigs you get different hair densities — furthering the illusion; they also have far more volume "in the right places" which allows them to look much more natural — and almost all come with "baby hair" either all around the cap or at the front. Just like normal hair. In the past few years, lace wigs also have different ways of having the hair strands knotted to the lace to look more realistic, and the knots are often bleached so that they blend even better and become completely unnoticeable. Technology is wonderful! Front lace wigs usually start at $150, full lace wigs can cost twice that, and double the price again for human hair.
- Latest-generation wigs. Some manufacturers call them U-part or something similar. These are modified versions of the lace wig, where part of your natural hair is allowed to "blend" with the wig's hair, which means that it will be very hard to know which is which! Think hair extensions without the complexity of the techniques needed to correctly apply them (which is usually done at the salon). They're even more flexible than "regular" lace wigs because you can go completely wild on the styles, by using your own hair to "mix" with the wig's hair. Of course, the drawback for a crossdresser is that you have either to pick a colour very close to your own hair, or be bold and dye your natural hair to match the wig's; also, if you're a male with alopecia, at some point you simply will not have enough hair to "mix" with. Nevertheless, there is enough variety on these latest-generation wigs (namely, on the spots where the natural hair "comes through" — each manufacturer offers different places for that) that certain styles might still be feasible even if you're balding, but if you're (mostly) bald or have your scalp shaven clean, these wigs might not be for you. The price range is similar to "traditional" lace wigs.
Ok, so this is a rough classification on the types which are available. Now for how to get them!
Based on my careful evaluation of many, many online shops, I think I have spotted at least the following kinds of shops:
- First, you have "general-purpose" shops for crossdressers (and sometimes not only for CDs) which carry wigs. In most cases they carry "old" wigs with the old cap construction; sometimes with human hair, often with relatively good synthetic fibre. Since they have built a reputation on being discreet when shipping to CDs, they still get a lot of customers, even if the quality and/or technological generation of the wig is not so good. I've also found that the styles are often outdated; why, I have no idea, unless that's something that these shops expect: there are a lot of CDs who prefer outdated styles, or, well, being new at CDing, are happy with pretty much everything they get. Most of those shops simply pick a Chinese manufacturer, select among them the ones with a certain degree of quality, and tend to overprice the wigs, while giving little choice in colours (and none in cap style and other technicalities which I will address below); sometimes, the wigs are rebranded with the name of the CD shop; other shops simply offer "no-name" brands. The quality might not be awful, but for the same price one can get much better wigs elsewhere.
- You might also have real brick-and-mortar shops with an online presence. This is the kind of shop I've alluded before and where I'm a regular customer. What these people do is to select three or four brands for their offerings (yes, I spent some time with my hairdresser asking those questions!). One might be low-end and cheap, but still look good. One might be a brand with front/full lace, which will be more expensive. And there might be a high-end solution with high-quality hair, synthetic or natural. The brick-and-mortar shops will be always replenishing their inventory, which means that you might have, say, a hundred styles available, but each with a single colour and/or cap size, and it's more a matter of trying out what you like. It's very likely — unless it's a HUGE shop! — that you cannot point a finger to a style you like and ask, "I want that in blonde — and with front lace instead of full lace". Of course they might be able to backorder it for you. But, in general, these kinds of shops are good for "opportunities" or general sales — if they cannot sell a style for some months, you might get a wig of reasonable quality for a much lower price. Also, it's frequent that these shops will only carry brand names (Revlon, Look of Love, Rachel Welch, etc.) and you'll be limited to the brand's choices
- Brands. These sometimes sell directly, sometimes they sell through retailers (a bit more about retailers below). The major advantage I see in buying a brand is not the quality, but the style: the wigs have been designed by professionals and will usually be very modern, contemporary styles. Since they have a reputation to build, the quality is reasonably good overall (well, I'm reporting a brand I've bought several times from, Look of Love). However, they might not be at the latest generation in wig manufacturing technology; while nowadays all brands also carry lace wigs, this is a recent development, for example. Cap construction ranges from traditional, old-style caps, to advanced designs which might even be patented (so you have both ends of the spectrum here!). The main disadvantage for me is not necessarily the price (in some cases, they might not be that much expensive than no-name brands, and there are always bargains/sales), but the amount of choices — most brands deal with smaller cap sizes and long hair (which I adore) is usually rarely offered. Also, most styles are not available in all colours, but just on a selection of colours which the original designer thinks it's "best" for a particular style (e.g. if you're after an Afro look, you won't get it in auburn or platinum blonde!). Short styles are far more popular with brands than long ones.
- Retailers, super-shops, wig megastores. These are the ones offering the widest possible range of styles, options, and prices. Websites like
http://wigs.com,
http://wigsbuy.com,
http://lacewigsbuy.com (notice the trend in picking names?),
http://www.wilshirewigs.com, etc. work like this: they get in touch with a huge amount of brands and independent manufacturers and carry lots and lots of inventory, with all possible styles and colours... and price ranges. As they have to move some space out of their warehouses, they might announce a lot of sales/bargains. Then they order lots more. Lots! Did I mention lots? Ok, so what's the major disadvantage with those megastores? You might have some limitations on a specific style, because the retail shop will only carry what the brand/manufacturer sends them — i.e. if style X only has 3 colours and 2 cap sizes, that's all you get; if you wish a different colour, you might have to pick style Y instead — for a different price. Also, if you love a specific style, then wish to buy the same style again a year later, you might be out of luck and pick something close, but not quite like the one you bought. These super-shops will usually ship faster and have good technical support, as their business is mostly "box moving" — they add little or no value besides aggregating a lot of different wigs and ship them to you efficiently. So if someone says, "I've bought a wig from
Wigs.com and loved it", this is not saying much. What brand? What style? What type? Someone encouraged by a successful story might have a totally different experience, because they've ordered a different brand and style from the same retailer — and, obviously, the retailer is not to blame. It's like buying things at the supermarket: you can only rate the shopping experience but not the product based on the supermarket (because the products are not manufactured by the supermarket itself). So, if all you worry about is the shopping experience, but care little about the quality of the product, then going for a wig megastore is probably your best choice (and, believe me, after going through the horrors of small online shops, the megastores are a blessing!)
- Manufacturers. Now these are the most interesting online shops, but also the ones where I'd certainly ask for more advice. Basically, these are a combination of factory/manufacturing plant, (physical) shop, and online shop. Somewhere — usually in the USA, but it's not always easy to find the exact location — wigs are manufactured industrially. The physical shop or shops act as a brick & mortar storefront, where popular models are shown and can be tried on or even restyled on location. The interesting aspect of these manufacturers is that almost all take online
custom orders: you can change pretty much whatever you wish — from hair length and colour, to basic style, to cap construction and size — and personalise everything to your taste. The order is sent to the manufacturing plant and after some 6-8 weeks it gets delivered to you. If you prefer to look for bargains/sales/special discounts, these are always available on the website (probably because the company is refurbishing their physical shop, changing the displays, and, as such, have lots of wigs to quickly sell very cheaply — but, of course, you don't get many choices, just the ones that have on display). Manufacturers rarely, if ever, sell to megastores; this means that they just sell through their physical and online shops. But — and this is the interesting bit! — often they supply the brands (because brands usually don't have their own manufacturing plants). What this means is that brands select a manufacturer for the quality they wish to achieve, send them the styles created by their designers, order their own selection, and let the manufacturer add the proper label and packaging and send them to the brands (or possibly directly to the megastores). So if you particularly like a certain wig brand (i.e. you like the style, the fibre, the cap construction, the lace quality), and know which manufacturer they use, then you can order a similar style directly from the manufacturer, but add some customisation that way. Note that manufacturers will usually allow that you send them some pictures of the style you wish, but they will never
exactly duplicate a style (for copyright reasons); but you can get something similar and let your hairdresser trim and style it according to your wishes. I have, so far, found a few of those manufacturers:
http://pinklacewigs.com,
http://rpgshow.com,
http://sassysecret.com; then you have manufacturers without pricing information, as they deal with retailers exclusively:
http://www.highdefinitionhair.com (no online sales, no pricing information),
http://www.westbayinc.com (no sales to the general public, no pricing information),
http://www.wigamerica.com (they have pointers to some online retailers, but their wigs look rather old technology). There must be more available! A possible list of all wig manufacturers in the USA:
http://www.manta.com/mb_35_E73E705R_000/wigs_including_doll_wigs_toupees_or_wiglets- And finally, there are the wig manufacturers at the top of the pyramid — the best of the best, the cream of the cream, the
haute couture of wig making. They stand alone by creating unique masterpieces, tailored to a single customer, using only the best kind of hair fibre there is (this usually means European hair, which is incredibly expensive). They're the equivalent of fashion designers in the wig industry, and each wig costs as much to produce as a large car or a small house; you can get an idea of the prices looking at one of them:
http://www.mandeville-wigs.co.uk/ Needless to say, these wigs are
perfect; but their prices are outside of all reasonable ranges, and, of course, it means going to their physical location to do all the fittings (sometimes this even requires taking a cast of your head, and lots of adjustments). These are the kinds of wigs worn by superstars, which will last perhaps 6 months to a year with constant wear (24/7).
And of course I haven't mentioned the different types of synthetic fibre and of human hair. I'm afraid I haven't got enough wigs made from different fibres to be able to tell the difference; also, in the not-so-recent-past, wig manufacturers would not even tell what kind of fibre they used — all I can say is that my newest synthetic fibre wigs are much more realistic, more silky, less "shiny" (some shine is good, so long as it's not a "plastic" shine but an "organic" one), weigh much less, and imitate human hair to perfection, while old wigs and very-low-quality fibres look way too artificial. I have no idea what is the latest trend in fibres; all I know that heat-resistent fibres (like Japanese Kanekalon) are considered the latest generation (because, well, you can use irons on them to a degree), but I have no idea if they look even more realistic than previous-generation fibres (which look and feel amazing, to be honest).
As for human hair... the variety is overwhelming. Long gone are the days when the only option was "Indian" (cheap and easily available) and "European" (too expensive for casual users like crossdressers). Nowadays, there is human hair from India, China, Mongolia, Malaysia, Brazil, Russia... and European. Indian hair is still the most popular; Chinese hair is a more heavy and might last longer. Then the hair can be processed in several different ways: you can get 100% virgin hair from a single donor, which means the hair comes in the original colour, is unprocessed, and you can dye it as you wish (and it will also last longer). Then you have "cuticle hair" (also sometimes called Remy or Remi hair) where the cuticle is kept on the hair fibres. The cuticle is a natural layer which gives the hair some protection, but it also has infinitesimal "hooks" which run just in one direction (if you run your fingers through your hair from the scalp towards the ends, it will be silky to the touch; if you do the reverse movement, it will not feel so silky. Why? Because you're brushing your fingers against those tiny hooks). This will lead to more tangling, so some hair is processed to remove the cuticle for extra silkiness — at the cost of making the wig last less time. You can also get different hair density and hair texture: silky, kinky, light yaki and fine yaki. And finally the hair can also be straight, curly or wavy. Synthetic hair has a few less options, and it has "memory": this means that synthetic wavy hair will always remain wavy and keep the overall style, even after washing, drying and brushing; while human hair, if if hasn't got a "natural" wave/curl, will lose the style (just like your real hair), but the advantage is that, unlike synthetic fibre (with the exception of Kanekalon), you can use irons to curl or straighten it again.
Confused? No wonder. I'm confused too!
Two decades ago, human hair was easier to buy — you just told the overall length you wished and the choice of hair (Indian, Chinese, European if you could afford it...). The hair would have little or no processing; it would be up to you do dye and style it as you wished. Next came pre-dyed hair, which made sense, since you can use industrial processes to make sure that the base colour will not wash away, ever. You still had to get it to a hairdresser to cut and style it, and add curls/waves as you preferred. Nowadays, you have far, far more options, and it can become hopelessly complicated!
I won't even go into the details of cap construction. Very early wig caps were just something you placed on top of your head and hoped it would fit. Adjustable straps were a novelty which made things somewhat easier. Then came different cap sizes — one website I found said that 94% of all wigs sold in the world use a "medium" cap size (basically, one-size-fits-none...). Then you started to get combs or clips into the caps, to make the wig more secure, a technique borrowed from clip-on hair extensions. Nowadays, wigs come with at least two combs/clips over the temples, but sometimes more; five or six are not unusual! (Two at the temples, two at the back, one in front — that's standard for a front lace wig, where the "front" comb/clip is just behind the lace line) If you get a cap without clips, that's ok, they're easy to sew in, and believe me, they are really useful. However, this is not the end of cap construction — as mentioned before, some caps are even patented, as they become more and more complex in design, although, surprisingly, the more complex the design, the better they will fit, and usually the easier they are to use. A recent novelty is the "glueless" cap for full lace wigs, which basically uses combs and adjustable straps to fit a full lace wig without the need of taping/gluing, and provides the same security as a "normal" (i.e. non-lace) wig and is as easy to wear as a regular wig (while front/full lace wigs take a little longer to wear as you need to at least tape/glue them in the front).
So, whew. If you managed to read up this far, you can see how confusing this can get! And you might not wonder any more why I nowadays take several
weeks to figure out what to buy. But more important than the "what" is the "where" — because, sadly, when buying online it's almost impossible to have an idea on how the final result will look like, and there is a huge amount of trial-and-error involved. The problem here is that you're buying an expensive item: a custom-built wig, which will look just like what you want — at least on the website! — can cost from $160 (synthetic) to $500 (human hair, full lace), depending on the website, and that's a lot of money to spend for something that might not look as good as you think it does. Or, well, it might look good for a few months and then the wig will be ruined, no matter how much maintenance you do to it.
That's why I'm trying to get some more feedback!
Now, from my review, you might have noticed that I'm biased
I have already decided that I want another lace wig, and, very likely, I will wish to do a custom order, because it's unlikely that I'll find exactly the style and colour I like. I'm still undecided between front or full lace. So far, I've got two front lace wigs, and they're both amazing (one is sadly too short for my tastes, and the other is ending its lifetime). Some front lace wig manufacturers make good, ventilated caps on the non-lacey part, but others don't — which might be too hot for wearing. Also, I have not made a final decision on synthetic hair versus human hair: the best synthetic fibres are almost as expensive as the lower end of Remy human hair. This might be surprising, but it shouldn't be: good synthetic fibre lasts at least as long as most human hair, they won't lose the style (a bonus!), and have less maintenance (another bonus!), so there is a good market for good quality synthetic wigs. In my case, I like my hair either straight or a slight wave (because my natural hair is like that!), having passed through nightmares with very curly blonde hair, so I will give those a miss — which also means that naturally wavy human hair is well within my abilities to maintain (no, I don't know how to use curling irons!).
You might also see my bias towards buying from a manufacturer. That doesn't always mean "the best price"; brands, for instance, buy wholesale in large quantities, and that often means a lower price-per-unit, which, even though the brand will add to the cost (they have to pay their designers and for the marketing!), the price is not overwhelmingly higher — which is even more true for custom orders, as basically one is demanding that the whole manufacturing process is limited to a single wig, which comes at a quite higher price tag! What I'm saying is that I'm fine in buying from a brand, so long as they have the exact style, texture, and hair colour that I wish, because even if it's more expensive than a "no-brand" wig bought from a megastore or a retailer, it will be almost the same price as a custom order from a manufacturer. The advantage of the manufacturer is having a much wider range of choices, although, if you go through the links I gave earlier, you will see that the choices are not always the same.
Taking all that into account, I'm looking for experiences, feedback, and commentaries on who has bought a front/full lace wig recently, and what pitfalls you have encountered. I'm particularly interested in people who have bought many different wigs from different suppliers and can give a reasonable comparison between them.
To get the ball rolling, let me give you my own experience with PinkLaceWigs. I'm Caucasian (no, in spite of my name, I don't classify as a "Latina" as so often people think, based on my name; half my genes are German and the rest is a huge mix
which gives me a relatively fair complexion; my scalp is white) and you'll see that almost all these sites are targeted towards Afro-Americans and sometimes darker-skinned Latinas. What this means is mostly that the best bargains are for colours best matching a darker skin tone, and, most important, the lace is usually in medium to dark brown — while I require transparent lace and a slightly different colour/texture scheme to make the hair look a bit more realistic. That was the major reason for going with a custom order — usually, those manufacturers will stock wigs for Afro-Americans and the best bargains have them in mind.
So, after browsing for the available choices back in June 2012, I went for a custom order. Back then, I opted for a relatively long, straight, silky style, using synthetic fibre for a front lace wig. PinkLaceWigs allow you to upload pictures and descriptions of what you have in mind, and I actually provided a 6-page PDF with a 3D model of the hair style I wanted (hooray for
Second Life® and its myriad hair styles to personalise your avatar
), as well as many pictures with examples. I even added a texture with the exact colour I wished and what I thought would be the required colour combination (manufacturers often allow highlights, colour blending, and so forth). However, PinkLaceWigs have a plethora of choices, and it meant asking questions...
Now, at my place, I cannot do phone calls, so that meant using their online chat service. Unfortunately, PLW does not have that service working every day. I would have to try dozens of times per day until I got someone to answer my requests — and that meant, at best, getting hold of someone once or twice per week at best. Figuring out all the options took a long, long time. I think I only managed to place my order in August (!) because it took so long to get them to answer my endless questions.
Things didn't get better with the ordering process. I applied for a rush job, because I had a planned event in October which I wanted to attend with my new wig. However, somehow, the order was "lost". Well, not quite: they could track it down to the manufacturing plant, but didn't manage to get any feedback from them. This took weeks and weeks, and, as I was restricted to online chat, this meant waiting day after day to get hold of someone to answer me. At the end, by Halloween, someone apologised for having "lost" the order, and since they had so many rush orders for Halloween, they couldn't manufacture my custom order before that. Bummer! I asked them for a refund on the "rush order" after some 8 weeks had elapsed, which they immediately agreed to — but never actually refunded it. After a couple of more weeks, I agreed to exchange the refund for some extra tapes and some jewelry, and, although they were fine with it, they never shipped them — I just got a "free gift" (which everybody got who ordered at that time), some extra-strong tape (which is
really great!).
The wig was only shipped in November, I think. They only offer USPS, which means going through the mess at customs and paying all taxes — when having the option, I usually go for DHL or UPS, because they have special clearance through customs, and everything goes smoothly that way. Yes, it's more expensive, and it gets delivered merely a few days earlier than USPS, but the biggest advantage is not having to worry about customs. With all that, my $169 wig ended up costing $200 or so, and was only delivered by the beginning of December (my first CD session was on December 6th) — so, half a year after I had visited PinkLaceWigs for the first time!
As for the wig, I can say that the hair colour was an almost exact match of what I had in mind, which was a plus. The synthetic fibre is ultra-realistic, and remained in pristine condition for about 6 months, then quickly degraded at the ends — because this is a relatively long wig, it's to be expected that the ends split much sooner. It almost doesn't shed any hair, compared to my other wigs, although when it does, it's usually from the top (where it's more visible). Interestingly enough, although this is a synthetic fibre which should hold the style well, I tend to part it the same way over and over again, and, like real hair, it tends to remain parted that way — which, for me, was another plus! Washing it and using conditioner works very, very well, and it's probably the wig I own that responds best to conditioner — it becomes silky like real hair (another plus), and stays that way for 2-3 sessions. Heavy brushing also doesn't shed much — a video from PLW shows how the wig is "pre-brushed" with extreme violence using a metal brush to make sure that the resulting wig will not be easily shedding hair, and this is certainly the case. It also has all the volume and density I wished for, and no other wig I own comes close, except perhaps for my ancient human hair wig (which weights a ton!). It's not too hot — I feared I wouldn't be able to wear it during the summer, but, fortunately, it's more ventilated than I thought it would be. The baby hair is fantastically realistic, and although I was a bit afraid to get it all stuck to the tape due to the lack of experience with front lace wigs, the truth is that it was far easier to apply than I thought, even on the first day I tried it on. The cap construction, however, leaves something to be desired: one of the strap guides was torn out after a few months, and the wig features 5 combs, one of which is almost loose now — I personally prefer clips to combs, because they give you a much higher sense of security. However, the cap doesn't fit as well as it should, since I gave them precise measurements: I guess they just sent me a standard cap. The lace is French (stronger but coarser than Swiss lace) and is still in pristine condition — no wear or tear. One disappointment is that I had specified the style in some detail, requiring a few layers, and gave a lot of pictures and examples of what I had in mind, but the wig was actually shipped unstyled — just long hair, and that's it (I subsequently brought it to my hairdresser to do some styling, she did a reasonable work within minutes). So, overall, I'm happy with my purchase, but the wig lasted for much less time than I expected: after just half a year, it definitely needs to be cut several inches to get rid of the split ends. All my previous wigs have lasted well over a year, two years being the norm (depending on usage), which means that either I have to go for shorter styles, or perhaps the synthetic fibre is not so good as I thought it would be.
So will I shop with them again? Depends. I might have been extremely unlucky with my order, but I expected that when they claim to ship a custom order after 6-8 weeks, that's what happens. Instead, they took twice that time, and I'm not counting the two months wasted in discussing details and asking for help with the many options. Of course now I know what to order — if I go for the same style, texture, construction details, etc. — but I still think they might take a lot of time to deliver. A non-custom order from competitors can take as little as just one day to get shipped, and that means having the wig at home after two weeks, even taking customs into consideration. Also, I suspect that their synthetic fibre is not that high quality as it looked — or perhaps I did something wrong with the wig — so I might also have some suspicions about their human hair solutions.
In conclusion, I'm willing to try another supplier, but if I only get horror stories from anyone having tried the other websites, I might consider to contact PLW again, and hope for the best. I'll also get a discount: almost all these manufacturer websites give you discounts on subsequent purchases.
Now it's your turn — what have been your experiences when ordering online, and what would you recommend, taking my requirements into account?
Thanks so much for your feedback
(and the patience to read this until the end!!)