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Only two pages of message lists

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Northern Star Girl:

--- Quote from: AnneK on February 20, 2019, 08:01:10 am ---It happened again.  The oldest message listed is only about 1.5 hours old, which is after the last time I was reading messages.  Any messages posted in between are not listed.  I understand the need to trim the list a bit, but why so short???  As I mentioned before, I often just skim the lists, looking for the topics I'm really interested in, leaving the rest for when I have more time.  How am I supposed to do that, when the list gets cut to after the last time I was reading the messages?  Please, stop cutting the list so short.  If there's not at least 48 hours of messages available, it's too short!  At the moment, there are only eight messages listed.

--- End quote ---

@AnneK
Dear Anne:
Please clarify for me....   in your thread here and specifically in your post comment quoted above....
... are you looking at Messages (personal messages)   
or  are you looking at which of the following for Postings (this is not the same as messages)
                                ???
      -  Recent Topics (threads/posts)
      -  Show unread posts since last visit
      -  Show new replies to your posts

I am sorry you are having difficulties...  please be patient while I try to specifically figure out what kinds of issues that you are experiencing.

Best wishes,
Danielle
 

Kendra:
Hi Anne,

Chloe's suggestion is correct - that's the way the software Susan's Place operates on is designed. 

The site shows more than two pages of lists under some conditions, but current settings are standard and there are no plans to modify the underlying software.

thanks,

Kendra

AnneK:

--- Quote from: Kendra on February 20, 2019, 12:18:53 pm ---Hi Anne,

Chloe's suggestion is correct - that's the way the software Susan's Place operates on is designed. 

The site shows more than two pages of lists under some conditions, but current settings are standard and there are no plans to modify the underlying software.

--- End quote ---

That's not the way it's been working for me. Right now, the posts that were listed earlier, other than those I've read, are still there.  Regardless, there have been two occasions where there has been a significant time between when I last read messages and the oldest available.  I normally leave a browser on this site and just refresh the page to get the latest.  There have been many times when I would have several pages of unread messages, over a few days.

Dena:
The show unread posts lists is something I looked into. I don't have administrator privileges however I learned that there is a setting to control how long the list can get. It seems to be set to allow several pages in the list. The got you is that there appears to be job that is run one or more times a day that completely clears the list. The job is run about 7 AM server time but may be run latter in the day.  Because of this, I have given up relying on the list to review older threads and pretty much work with the recent topics list. If I lose track of what I have done, sometimes I can figure it out off the unread list but I don't depend on it.

AnneK:
It happened again.  I read messages last night before going to bed and a few more before going to work this morning.  As I ran out of time, I did not read all I wanted, including one thread in particular.  I  just got home from work and went to read that thread but it's gone and the earliest post is now 2 hours after I went to bed.

Is it possible to please,  PLEASE stop cutting the list of unread messages so short.  I am often missing messages because they're gone before I get a chance to read them!!!

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