General Discussions > Frequently asked questions
Can't Access Forums From Phone
Phina:
I was trying to drop in and check the forums from work today and got something that startled me a bit. I couldn't access the forums at all and just got an error message.
An Error Has Occurred!
Sorry Phina, you are banned from using this forum!
Terminated Staff Member
This ban is not set to expire
This only happens when I try to access from my phone, and it works just fine from my laptop and work computer. I can browse the forums and post just fine. Plus I can't think of anything I did wrong. Is this a known glitch?
ChrissyRyan:
--- Quote from: Phina on November 25, 2019, 06:44:54 pm ---I was trying to drop in and check the forums from work today and got something that startled me a bit. I couldn't access the forums at all and just got an error message.
An Error Has Occurred!
Sorry Phina, you are banned from using this forum!
Terminated Staff Member
This ban is not set to expire
This only happens when I try to access from my phone, and it works just fine from my laptop and work computer. I can browse the forums and post just fine. Plus I can't think of anything I did wrong. Is this a known glitch?
--- End quote ---
@Phina
Phina,
I would clear your Web Browser files, then cold restart your telephone, and then try again.
If your login still fails, try another Web browser on your telephone.
Chrissy
MikaelaA:
I had the same thing happen to me while using my phone as a hotspot except it was before I tried to login. The error message I got said guest instead of my username:
"An Error Has Occurred!
Sorry guest, you are banned from using this forum!
Terminated Staff Member
This ban is not set to expire"
The indication I get from that is, there must be some IP addresses or subnets that were put into a black list at some point in time that's blocking access. I can also log into the forum from other forms internet access.
-- Alexa
ChrissyRyan:
--- Quote from: LexiLex on November 26, 2019, 11:42:54 am ---I had the same thing happen to me while using my phone as a hotspot except it was before I tried to login. The error message I got said guest instead of my username:
"An Error Has Occurred!
Sorry guest, you are banned from using this forum!
Terminated Staff Member
This ban is not set to expire"
The indication I get from that is, there must be some IP addresses or subnets that were put into a black list at some point in time that's blocking access. I can also log into the forum from other forms internet access.
-- Alexa
--- End quote ---
Interesting, that is. The mystery continues!
Chrissy
Phina:
--- Quote from: ChrissyRyan on November 26, 2019, 11:07:44 am ---@Phina
Phina,
I would clear your Web Browser files, then cold restart your telephone, and then try again.
If your login still fails, try another Web browser on your telephone.
Chrissy
--- End quote ---
I tried that, and it didn't work, sadly.
--- Quote from: LexiLex on November 26, 2019, 11:42:54 am ---I had the same thing happen to me while using my phone as a hotspot except it was before I tried to login. The error message I got said guest instead of my username:
"An Error Has Occurred!
Sorry guest, you are banned from using this forum!
Terminated Staff Member
This ban is not set to expire"
The indication I get from that is, there must be some IP addresses or subnets that were put into a black list at some point in time that's blocking access. I can also log into the forum from other forms internet access.
-- Alexa
--- End quote ---
Not sure what I could have done to wind up on a blacklist. I was able to get on using a different browser, which I suppose is a workaround now, if a tad inconvenient.
I hate feeling like I didn't something wrong, even though I don't think I did. A little like coming out as trans to my parents, I suppose.
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