Author Topic: E-Mail Notifications Not Working? (Read 3706 times)

Iztaccihuatl · « **on:** January 11, 2022, 10:28:04 am »

I have subscribed to a number of topics as well as individual threads on this forum to receive notifications via email when new messages are being posted. I noticed that for the last 4 weeks or so I have not received a single notification although I know that new messages have ben posted to subscribed topics. I spot-checked some of the topics and they still show as subscribed (i.e. offering me an 'unnotify' option instead of the 'notify' one). Do other folks on this forum experience the same?

Devlyn · « **Reply #1 on:** January 11, 2022, 10:55:33 am »

I read everything, so I don't have any topics on Notify. I added this one, so I'll let you know if I get a notification when there is a reply.

Rakel · « **Reply #2 on:** January 11, 2022, 07:12:44 pm »

I do not subsccribe to any e-mail notifications. I am just replying to this for Devlyn.

Devlyn · « **Reply #3 on:** January 12, 2022, 01:40:03 am »

I got an email notification for Rakel's post.

ChrissyRyan · « **Reply #4 on:** January 12, 2022, 07:31:16 am »

Quote from: Devlyn on January 12, 2022, 01:40:03 am

I got an email notification for Rakel's post.

Technology can be wonderful.

I wonder why if I select a smiley or BOLDING that neither is always inserted at the correct location. Instead of inserting the Web site’s smiley at the cursor or the bolding of the selected words, both operations tend to be at the leftmost position of the first line in my message, after an inserted quote if there is one.

This used to work every time. This could be user device dependent now but it worked well say six months ago; but, has been problematic since. Not a big deal. I can use my smiley instead of the Web site’s smiley and if I want to, I can insert manually the markup language for bolding.

Chrissy

Iztaccihuatl · « **Reply #5 on:** January 12, 2022, 02:37:10 pm »

That is odd, I still did not get any notifications, not even notifications of additional answers posted to this thread. I have checked my spam folders (both on my machine as well as on Gmail), I checked all my profile settings which are now set to receive the maximum amount of e-mails, but still zero - nil - nada - nichts. Any idea where else I could look?

Devlyn · « **Reply #6 on:** January 12, 2022, 03:39:48 pm »

The only thing I can think of is the amount of topics on your list?

Iztaccihuatl · « **Reply #7 on:** January 12, 2022, 04:00:36 pm »

Quote from: Devlyn on January 12, 2022, 03:39:48 pm

The only thing I can think of is the amount of topics on your list?

Is there an upper limit?

Devlyn · « **Reply #8 on:** January 12, 2022, 04:09:32 pm »

I don't know about the limit, but you can see your list at Profile/Modify profile/Notifications.

Iztaccihuatl · « **Reply #9 on:** February 23, 2022, 08:49:47 am »

Just to give an update on this issue, this week all of a sudden all e-mails from susans.org started flowing again! I have no idea as to why, I certainly didn't change anything on my end, but this is at least a most welcome development!

Devlyn · « **Reply #10 on:** February 23, 2022, 08:53:26 am »

I should have updated this thread, we did have a problem with outgoing mail from the site. That has been resolved, obviously. Thanks for bearing with us.

Hugs, Devlyn

Iztaccihuatl · « **Reply #11 on:** February 23, 2022, 08:55:31 am »

Thanks, Devlyn, I am glad that the issue was caught and fixed!

Heide

MistressStevie · « **Reply #12 on:** February 23, 2022, 10:31:39 am »

Password reset requests may have also been not working. My password evaporated from memory a while back and the reset request finally worked today. -mS

Devlyn · « **Reply #13 on:** February 23, 2022, 10:36:13 am »

Sorry for that inconvenience, glad you were able to rejoin us.

Hugs, Devlyn

Iztaccihuatl · « **Reply #14 on:** March 02, 2022, 10:59:55 pm »

I am sorry that I have to re-activate this thread again, but I have to report that it appears that the e-mails have stopped again...

Heide

Northern Star Girl · « **Reply #15 on:** March 02, 2022, 11:27:19 pm »

Quote from: Iztaccihuatl on March 02, 2022, 10:59:55 pm

I am sorry that I have to re-activate this thread again, but I have to report that it appears that the e-mails have stopped again...

Heide

@Iztaccihuatl cc: @Devlyn
Dear Heide:
I am glad that you felt free to activate this thread again... no worries....

FYI ... I have been receiving my Email notifications and I just now did a test Email to verify.
The Email notification came immediately through....
.... so my conclusion is that it is working OK as of now.

Warm Regards,
Danielle

Devlyn · « **Reply #16 on:** March 03, 2022, 03:37:14 am »

I received the notification for a new post here, and I've been getting my usual Staff notifications, so I think it's up and running. We had an outage recently, and the email system may have missed a few during the reboot? I'm just guessing here..

Iztaccihuatl · « **Reply #17 on:** March 03, 2022, 11:06:39 am »

Thanks, Devlyn and Danielle, for your replies.

That is really an odd case. The last e-mail I got from Susan's was yesterday at 3:45pm CST, nothing further since then, including both of your posts under this thread. I checked again all my spam folders and spam settings, but they are all clear.

Interestingly, my subscription notifications still work in Tapatalk on my iPhone. According to Tapatalk I have missed at least 9 notification e-mails since yesterday afternoon.

I am not sure what else I can do on my end...

Heide

News:

Author Topic: E-Mail Notifications Not Working? (Read 3706 times)