Diversity: interview with Fiona Cannon, director of diversity and inclusion at L

[SandraJane]

HR Magazine UK

Diversity: interview with Fiona Cannon, director of diversity and inclusion at Lloyds Banking Group

David Woods, 19 Jul 2011

"Half our customers are women," Cannon explains. "Three million of our customers have a disability. The disabled market is worth £80 billion a year to the economy and this is set to grow with an ageing population."

The same is true for ethnic minority customers - worth a potential estimated £103 billion annually to the country, according to Cannon - as well as the lesbian, gay, bisexual and transgender (LGBT) market, thought to be worth £70 billion.

http://www.hrmagazine.co.uk/hr/features/1019803/diversity-interview-fiona-cannon-director-diversity-inclusion-lloyds-banking-group