Hey Leo,
I completely empathize with your frustrations.
Ive been going through the NHS in the UK (England though, not Scotland) for 7 years now.
What youre describing is pretty typical for the NHS, but ofcourse it does vary from clinic to clinic.
I also assumed that once I was at the GIC all my time living how I was beforehand, would contribute to the RLE, but no. My clinic said that none of it counted (even though I had several years of it, and 2 of those years were under the supervision of teen mental health), and my RLE only started once under their care. Worst of all, they were telling me NO surgery at all until Ive completed 2 years RLE, and no hormones until 1 yr has been done.
If I had had the money, I would have gone private, but there were times when I didn't have more than £5 to my name, so I had to stick it out. And honestly, its worth the wait and frustration.
I know things seem to happen quicker in the US etc, but I personally would rather go through things via the NHS if I had to choose to (unfortunately) do things all over again.
I was extremely persistent in my insisting that they move my RLE forward. Every session I was hounding them and I wrote letters and did things outside, finding legit people to back me up etc. I think I got very annoying to them :p but, in my case, the woman Id see at the clinic saw that I was more than ready, and I was referred for hormones after 9months (those 3 months made a difference to me). I was referred for top surgery after about 15months, rather than 2yrs and lower surgery 5months later. Once things get going, things feel easier and quicker and it is worth the wait. You KNOW that things will start happening, even if it isn't tomorrow, like we all hope.
As for the hormones, I was on a lower dose too. Sustanon every 4 weeks. And it will be sustanon, theres no way they would put anyone on Nebido once a month. But atleast the injections will be smaller :p