i totaly understand this, i gian the same confidance, though i can admit ive never been that rude. the answer is ofcourse that you dont have to face the person personaly ofcourse ^^its just so much easyer to say what you really mean, or be a bitch to something you dont understand. thats what this is, they dont understand it so the easiest way to deal with it is to rage at it. im quite scared of this happening, but im gonna deal with that when it comes ^^ for now, i just dealing with now.