Today I was publicly humiliated.

[Renae.Lupini]

I feel the need to play devil's advocate here. Why is it whenever we get wronged we feel the need for revenge? How does making someone else miserable make us a better person? This isn't just a gripe of mine with th TS community. This is a gripe of mine with people in general. We always want to be treated kindly but as soon as someone makes us angry or upset we are quick to devise plans to ruin them. How does this make us any better than that person who wronged us? Is turning the other cheek and letting things go something we were all taught growing up?

All the plotting and planning only increases the anger and resentment. All a person does is stress out over something that could have been dropped when it happened. I can't even say it is BS male posturing either. I see women do it to. If it doesn't cause us physical harm we should just let it go. We would all have a lot less stress if we weren't always plotting our revenge on everyone who was an @sshole to us.


My $.02

[Chaunte]

Bev,

I'd raise holy hell with the store!  If the store manager is not able to deal with this petaQ, have your attorney on speed dial.  Call him/her, then hand the phone to the store manager.  Watch the blood drain from the manager's face as your attorney starts talking.

It could be a lot of fun.

And no one will ever be disrespected again in that store.

Chaunte

[mallard500]

I feel the need to play devil's advocate here. Why is it whenever we get wronged we feel the need for revenge? How does making someone else miserable make us a better person? This isn't just a gripe of mine with th TS community. This is a gripe of mine with people in general. We always want to be treated kindly but as soon as someone makes us angry or upset we are quick to devise plans to ruin them. How does this make us any better than that person who wronged us? Is turning the other cheek and letting things go something we were all taught growing up?

All the plotting and planning only increases the anger and resentment. All a person does is stress out over something that could have been dropped when it happened. I can't even say it is BS male posturing either. I see women do it to. If it doesn't cause us physical harm we should just let it go. We would all have a lot less stress if we weren't always plotting our revenge on everyone who was an @sshole to us.


My $.02

Renae, I totally hear what you're saying and always respect the position of Devils Advocate, often playing it myself.  And indeed, there is a certain "victim mentality" or sense of entitlement that I see very often in the Customer Service field, dealing with the public.

Daily, I hear people telling my agents or myself that they should be getting free service for even the slightest of inconveniences, or that somehow they should be treated differently from everyone else because they're 'special'.

But this isn't about wanting to be given preferential treatment, or revenge... it's about simple human dignity. Personally, I've got a fairly thick skin when it comes to many things, but if we ignore the blatant and hateful types of behavior, we just give them more room to live and breed.

No one can change what that jerk thinks about TS folks, but our actions can educate him not to make that mistake again in public, at work, at the cost of another persons feelings.

There are lots of people that hate me, for various reasons... TS, Dyke, Wiccan, Jewish, etc...  But I differentiate between someone at work misplacing a pronoun vs someone calling me a freak.  One is a human mistake; the other is an actionable breach of company policy.

Bigotry, in all of it's many forms, is a toxic thing that cannot be tolerated. To ignore it is virtually akin to agreeing with it.  When seeing/hearing bigotry, our silence is taken as agreement.  And when the target of it, the meek or fearful response only breeds confidence in the ability to repeat the action.

I'm gladdened to hear that the jerks co-workers and Bevs fellow customers didn't join in, and it's a appropriate for Bev to mention that appreciation in her discussion with the company.

The bottom line though, is that when it comes to good business practices, no business worth their salt wants it's representatives acting like this - it just makes no good business sense, and they shouldn't accept it.  Businesses are made up of human beings, and if a business isn't informed when it's people act inappropriately, they can't do anything about it.

Bev, I urge you to follow through on this issue; if I were the guys Manager, I'd very much appreciate learning about his behavior towards my customers, and I'd thank you for your effort!

Best of luck!

Scott
Mallard500

[Owen]

I'll just add to what has already been said. I would definitly complain write a letter
and possibly sue to get this creep fired. I too have had my share of very undignified behavor from clerks and have delt with it right away. ALways stand up for what you believe.

My two cents

Linda Ann

Love being female

[Keira]

Actually, when a business wrongs them, customers most often DON'T complain, especially if the amount was under $100. Usually, only those that have had either worse problems, or those that have been the most affected financially, do complain. There are some chronic complainers, but they are few and far between. Most people don't want to deal with the hastle and aggravation of complaining.

Companies would prefer people complain than what ACTUALLY happens, if there are no complaints, the company can have a sense of false security when in fact its customers are deserting it. What happens is that these unhappy non-complainer tell with vehemence about the bad product or service to an average 10 of their friends and, who will tell some others, and so on until the company's reputation is shot. When someone's happy, they're not so good a proselytising the company's cause, they tell less on average much less people and are less forcefull in their message unless they've been delighted by the product/service (that doesn't happen too often).

In the business, the customer who doesn't come back after being mistreated is the one to worry about rather than the one who comes back and tell you his mind.

[OtokoSuki]

I cant even read until the end, I am totally disgusted by such nature.

[Kara66]

I would have tried to come back with something smart but be that as it may I had a similar experience buying some new bras at JC Penney once when I was 17.  As I was checking out with a new red and a new black bra the cashier held them up and said loudly so other shoppers could here "no thease won't look pretty on you"  I ran out of the store embarresed. 

[Hypatia]

I was in Target once, browsing the jewelry department. You know, I shop more in Target than all other places combined. This happened before I'd begun hormones and wasn't very out yet. I found the shop lady who worked in jewelry and asked if they had any anklets. She made a nasty face at me and said spitefully, "Not for you." I felt very hurt. Later on, my wife told me that particular individual is rude to everyone.

Soon after that... she wasn't working there any more. 

[Teresa]

I agree with so many others, don't let this pass without a formal complaint.