When I find a place that wants me to be there, I don't go away at some later date.
The only way I will leave, is if I am asked to.
I have been with more than a few places on the internet that started small and became big. I have been discarded more than once too by a place that said it would never allow it.
There is really only one piece of advice I can give Susan's place, never forget who you were in the beginning. The moment you lose that smallness, that closeness, you lose the one thing that made it all happen in the first place.
The moment a member feels like they are just an expendable, unimportant account, the party is usually over.
The moment a complaint feels like it is just being processed as if by a machine, the person with the problem will feel like their is no point in participating.
Everyone has to feel like they would really be missed.
Everyone has to feel like they can actually appeal to a person, not a default account.
After all, after we are transgender, we are all human, and none of us get to ignore our needs as humans.
How much do you value a site? Would you come here if it was a paid for service?
I know this much, I pay for what I like.
