Those management responses are always the best... it's never anything but a bunch of PR bulls***. "Here at ___ we take the utmost care to ensure diversity and meeting the needs of our clients, blah blah blah, don't sue us, blah blah blah."
Hooray to the local news station who reported on this and actually got the pronouns right and reported the story respectfully. I do wish they wouldn't have used "transgender" as a noun, though. "Eryn Brown is a transgender." Ugh... no she's not... she's a transgender woman. Transgender is an adjective, people, not a verb, not a noun.
I'm probably just being a nitpicky grammar nazi, but it really annoys me when people say "she's a transgender," or "she's been transgendering for ___ months." Again, no, we're not "transgenders," we're transgender people, or trans women, or trans men. And we're not "transgendering," we're transitioning.
Okay, rant over.
It's disgusting that this McDonald's is denying her the right to use the bathroom, especially since she has a freaking therapist letter.
(Side note: were they really just interviewing random people on the street and asking them for their opinions? I guess it's good that people acknowledge that it's discrimination, but really? Just random people's opinions? Nice in-depth reporting there, news team...)