Quote from: Elliot on December 23, 2013, 04:27:07 AM
Thats reassuring! Yeh I'm not sure what I did to it considering I've never even worn it :/ The back of the balls are just peeling away. But thanks, sounds like they have good customer service so I'll get in contact!
Just as an update, this is how my whole experience went.
First off i will state i did not buy my erect model from them, i bought it through someone else who had just purchased it but wasnt happy with the skin tone, so still brand new.
I had the product for about 2 weeks and then i noticed that the paint was fading away.
After another 2 weeks i decided to contact them and see if there was anything i could do about this. They quickly got back to me and said they would take it back and either repaint it or replace it.
Right before i shipped it out (literally as i was packing it) the spine dislocated, which sucked.
A little bit later i shipped it out and emailed them asking to keep an eye out, and to let me know when its there. International shipping can still get lost and i couldnt insure it because they asked for the customs to be very specific to avoid extra taxes and stuff. I kept an eye on the tracking, counting the days and stuff. I shipped it on november 5th, and the tracking lead to new york on november 8th, but then it just stopped. I kinda stopped paying attention for a little bit but when i looked again, the tracking never picked up again. This did get me worried. Then i noticed it had been 35 days since being shipped.
Now the guys at emisil warned me that it might take 14-30 days for it to get to them, so i wasnt really surprised at the length of time, but at the fact that the tracking never picked back up and i never heard from them. Then today i was just gettin ready to email them (being day 53) and ask what was up, the door bell rang!
My penis came home safe and sound! And it was good as new. Whole new paint job, that matched my skin tone better than the original one. Also, the rod was new as well, and they didnt even care that it had broke to begin with! it was an entirely new prosthetic for free! I didnt even have to pay for them to ship it to me.
Im pretty stoked to have it back, and i am extremely happy with these guys, i do plan on keeping up with them in the future.
-Alex