I am more or less right there with you RobinGee, and nodded my head furiously when I read Cindy's reply about the makeup counter. I knew NOTHING about it and went into an ULTA and had one of the greatest days of my life when the gal was super amazing and spent over two hours teaching me the basics, and even wrote some base instructions to use and practice with. Unfortunately, started a new job, suffered a broken rib, and have not practiced much at all. However, I really enjoy it when I do it, and owe what little I do know and can accomplish to my gal pal at ULTA.
Also, I dropped coin on The Stepping Out Secrets Program which is decent, but you can find really great stuff for free on YouTube.