Susan's Place Logo

News:

Since its founding in 1995 Susan's Place forums have blossomed into a truly global lifeline. To date we've delivered roughly 1.4 billion page views to hundreds of millions of unique visitors, guided more than 41,000 registered members through 1,985,081 posts and 188,474 topics across 193 boards, and—most importantly—helped save tens of thousands of lives by connecting people to vital information and support at their most vulnerable moments.

Main Menu

Rm basic packer has seem.

Started by Myfriendscallmecody, March 18, 2014, 10:33:04 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

Print
Go Down Pages1
User actions

Myfriendscallmecody

March 18, 2014, 10:33:04 PM
When I finally received my reelmagik basic packer it had a seem through the middle of the entire thing. Did anyone else notice this on theirs? 
  •  

Nowhereboi

#1
March 19, 2014, 08:30:47 AM
There's no seam on either of mine. I don't think it's normal, no.


One thing I've learned about RM Basics...if there is a problem, contact them immediately. They seem to be pretty good about that kind of stuff. I wish I had asked them about all the bubbles in my first one...turns out that's not normal either.  They probably would have given me a replacement.

---MK

"But for three years I had roses – and apologised to no-one."
  •  

Myfriendscallmecody

#2
March 19, 2014, 03:47:49 PM
Yeah, I have bubbles too right under the shaft but the seem is like directly in the middle of the packer.
  •  

Maleth

#3
March 20, 2014, 04:58:16 PM
I ordered my RM Basic Packer and it doesn't have any malformations, though if it did, the first thing I'd do was to contact them. They have really good customer service.. I e-mailed them during a busy time in their production but they got back to me in only a day or two.
~Maleth
  •  

Myfriendscallmecody

#4
March 20, 2014, 05:44:14 PM
I emailed them yesterday but haven't gotten a response yet.
  •  

mangoslayer

#5
March 24, 2014, 09:18:35 PM
Like everyone says it's best to contact them. There was "skin" peeling off and i just assumed it was normal so i didn't email them. When i saw them at philly i mentioned it and they said that wasn't normal and gave me a new one the next day.
  •  

Myfriendscallmecody

#6
March 25, 2014, 07:12:34 PM
I emailed them and they never responded. So I'm just gonna assume they don't give a ->-bleeped-<-.
  •  

Nowhereboi

#7
March 26, 2014, 08:06:31 AM
Maybe give it a little more time?

---MK

"But for three years I had roses – and apologised to no-one."
  •  

aleon515

#8
March 26, 2014, 02:41:30 PM
I know Jess does all the mail, so yeah maybe.

--Jay
  •  

Myfriendscallmecody

#9
March 26, 2014, 06:33:51 PM
I had my girlfriend email them since she was the one who got it for me. She emailed them last night and got a response about an hour ago. They just asked for a picture of the seem to see if they could determine what had happened. They said they were going to send a replacement as soon as possible.
  •  

aleon515

#10
March 27, 2014, 03:00:13 AM
Well I wish you the best. I think there reputation makes it seem like this is a huge organization. I think it is a couple guys part time in a garage. I think Jesse might be full-time but I don't think anybody else is.

--Jay
  •  

Myfriendscallmecody

#11
March 27, 2014, 08:43:40 PM
Thank you. I'm just hoping this one is a little better than the last.
  •  
Print
Go Up Pages1
User actions