Stupid, Stupid, STUPID bank!

[Ms Grace]

I'm just glad I got it all sorted with minimal fuss, have enough crap going on in my life right now and don't need more from the banks or bureaucracy...

[kelly_aus]

Got a resolution myself yesterday when making an over the counter withdrawal - teller refused to accept I was Mr Kelly xxxx. Manager got involved and a request has been put through for a corrected card..

[Jill F]

Chase Bank just sent me a letter addressed to Mr. Gillian Elizabeth F......

WTF?

[Cindy]

Chase Bank just sent me a letter addressed to Mr. Gillian Elizabeth F......

WTF?

And we trust them with our money

[Ms Grace]

Chase Bank just sent me a letter addressed to Mr. Gillian Elizabeth F......

WTF?

Got a resolution myself yesterday when making an over the counter withdrawal - teller refused to accept I was Mr Kelly xxxx. Manager got involved and a request has been put through for a corrected card..

[Dee Marshall]

Chase Bank just sent me a letter addressed to Mr. Gillian Elizabeth F......

WTF?

Is that like Adolf Elizabeth Hitler? (I watched "The Producers" the other day.) I worked for Chase at one time in technology. They are absolutely horrible for anything except commercial banking. Since I left them 10 years ago I only use credit unions. I get better customer service.

[awilliams1701]

I may not go to the bank often, but when I did, chase was the best choice. They were open till 7:00pm most days and 4:00 on saturdays. That means that working normal business hours you can go on your own time and they are actually open.