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Owning a Small business and Being Transgender

Started by JLT1, April 02, 2015, 10:09:58 AM

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JLT1

Hi All,

So, in addition to working at my "normal" job as a research specialist (which is anything but normal), I also own a small resort in Northern MN.  My grandparents bought it in 1949 and I worked there through most of my teens.  When they died, the resort passed to my father and then to myself and three sisters.  Ten years ago, I took over running the resort and started purchasing my sisters portions.  For the past ten years, I have worked at the resort on weekends and worked 220 miles away during the week.  I added seasonal RV sites to bring in money.  I moved a cabin with my log trailer into the resort for a manager to live in during the summer.  I have worked so hard for so long.  And then, as I was still working on things, I could no longer tolerate being male.  I had to transition.

What does one do with 50+ regular customers who come there year after year, some of whom have been coming there for longer than I have been alive?  What do you do with 20 RV owners who view this as a "family" place?  I told them, usually around a camp fire.  No one left and all offered support.  They have known me for a long time.  It was worse than coming out at work and the response was even better.  They had a choice about what to do.  There was no HR support when the person I was telling was a customer.

With seasonal RVs, there is about a 5% turn-over every year with some deciding they don't have time because the kids are now in their teens and with some deciding to buy a lot on a lake rather than rent.  Well, this past year, I lost two renters.  One inherited a lake cabin from their mother and the other got tired of the 200 mile drive each weekend to the lake.  (She will now rent a cabin four times a year.) 

Renters or not, people are still people and they still slip and call me "he" or they call me by my old name, where upon they promptly apologize.  But, new renters would find out that I am a transgendered woman.  So, I decided to tell them during the on-site showing or in one case, to email them as I couldn't be there.  I just rented the last one - the one here I sent the email.  Here was their response:

"Jennifer - thank you for providing the lease agreement as it answers our questions. We also appreciate you providing information regarding your personal life, which solidifies our decision to make an offer to XXXX. We want to be surrounded by people who are accepting of all.  We look forward to meeting you and spending quality time at the resort, that is if XXXX accepts our offer."

XXX accepted the offer.  We are now full again.

Yes, I had one person literally run back to their vehicle when I told her and her husband.  And yes, it kinda sucks needing to do this.  But the encouragement and support has been incredible.

Hugs for everyone,

Jen

 

To move forward is to leave behind that which has become dear. It is a call into the wild, into becoming someone currently unknown to us. For most, it is a call too frightening and too challenging to heed. For some, it is a call to be more than we were capable of being, both now and in the future.
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Devlyn

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Emily R

Jen,

You are very lucky in having people that understand you and decided to stay.

I am also a small business owner, with the big difference that I go and visit my clients whenever they need my services, and at this point this is one of the two major causes that I cannot transition until a few years have passed.   I am sure that if I were to tell the business's owners, a few would understand, the others would not necessarily react immediately, but they would start looking for someone to replace me and maybe one or two would ask me to step outside and leave.

The reality is that financially I cannot afford to lose any clients at this point, as the business has already suffered to the economy in the past few years.

Good Luck and I am very glad that you are and will continue being successful.

Emily

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Alaia

That's awesome Jen! It's nice to hear you've been getting great support from your customer base. Thanks for sharing such a positive experience ^_^



"Let yourself be silently drawn by the strange pull of what you really love. It will not lead you astray."

― Rumi
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SamiT

Small business can be tricky.. So heavily dependent on the small client base it has. I too own several small businesses in conjunction with working a full time day job. I had thought the small businesses would support me during and after transition. I have been just to afraid of taking that leap and moving that direction. My small businesses suffer as I'm just not willing to go round up clientele that I just have to tell the story too and risk the fall out. My main segment of business is in a very diverse and openly accepting industry but does have a large group of Mom and Pop buyers that just wont do business with people they see are different. 10 years ago I would have never even thought of transitioning inside of a small business, Today its actually quite feasible.
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carey965

I also own a small business and starting a new one actually hauling RV's and all the places i deal with have been awesome everyone is excepting and heck even one of the sales people at the main dealer i deal with has a trans cousin that i actually knew which i thought was funny

but honestly i find so many more people that are completely fine with it, heck i just came out via video to the world and i have not had 1 bad reaction which i never thought would happen, i feel like the world is changing very quickly
please check out my youtube Channel
https://www.youtube.com/user/carey965/featured
or my wordpress blog
https://girlyryan.wordpress.com/
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sam1234

 I own a small business in a conservative town. Thankfully, I was fully transitioned when I came here, so as far as I know, no one knows. There is a group of transgenders in the town, and I have worried in the past that someone will recognize the scar on my arm for what it is. Since i work with people from all walks of life, there are times when i fear that one of my clients might be a medical professional who knows that I'm a transgender.

It was nice to hear that most of your clients took the news well. There are always going to be people who are freaked out by us. As far as the occasional slips of pronouns, its probably more noticeable to you than it is to someone else listening to the conversation.

The one that ran. Do you really want that kind of person for a renter anyway?

sam1234
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Squircle

The flip side of all of this is that your business becomes a lot more attractive to people who do want to deal with tolerant and accepting organisations. If I were to plan a holiday in Minnesota, I'd much rather go to the place I could relax in and not worry about people's reactions.
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