I went by the Collen-Lorde Pharmacy today to pick up the vial of Delestrogen they forgot last time. Normally they give you two vials at a time and when I got home last time I had only one. It was also my last refill that would have lasted me until October (my next HRT appointment in late September) if I had two, but I only received one last month so I only enough till this weekend. I called and was told the policy had been changed to one vial at a time. (Which lasts me 5 weeks.) I was upset because the receipt indicated all my refills were used when I should have had one vial left. So they told me they would update my account and one would be ready when its time.
Today when I picked it up, they gave me the 2nd vial free of charge since it should have been included with my co-pay last month. So now I have plenty to get me through till my HRT appointment and it didn't cost me anything extra like I thought it was going to. π