The site has been down!

[Martine A.]

I am glad to actually read the word 'sorry' here. I am very smitten by a post of mine disappearing. It is just a word but it counts.

Maybe it is time to revise the back-up policy. While it is more than clear the site is running on limited budget, maybe it is feasible for you to run back-ups more frequently. While financially I don't have much space, I can offer you a new set of paws. Those of you who have me on FB also have access to my professional background and as such it is hard to believe I could not contribute pro bono. Starting now. I will however ask you to do not expose details about me (thanks). Feel free to contact me on pm.

[Cindy]

We never expose details of members. I'm not sure what you mean!

[melissa_h]

I'm newer here, so haven't done much with PMs, but have tried sending 2, and don't see them in my "sent" messages folder.  Does that mean they didn't deliver?


The reason I ask is, there's a problem on the donation page.  The graphic for the Submit button is missing (and has been since the server outage.)

I managed to successfully donate, but had to click in a tiny space just to the left of where the submit button should be.

Hopefully this helps anyone else wanting to donate.

[Mariah]

It is your message settings that you can tell it to save the PM's you send also you are generally asked after each one if you want to save it before you send it. I will fix the setting for you so you don't have to worry about it. Hugs
Mariah

[Mariah]

What browser are you using. This might help us deal with the sent button. Hugs
Mariah

I'm newer here, so haven't done much with PMs, but have tried sending 2, and don't see them in my "sent" messages folder.  Does that mean they didn't deliver?


The reason I ask is, there's a problem on the donation page.  The graphic for the Submit button is missing (and has been since the server outage.)

I managed to successfully donate, but had to click in a tiny space just to the left of where the submit button should be.

Hopefully this helps anyone else wanting to donate.

[melissa_h]

I see the issue using Chrome and IE. 

FireFox has a better clickable area and shows the button as basically plain text saying  "submit query"

[Mariah]

Melissa, it is a site issue. i have forwarded the problem to Susan to be looked into. Thanks for making us aware of it. I use Firefox and have the same issue, but the spot where it should be you can still click on and it will let you submit to donate. Hugs
Mariah

[melissa_h]

Happy to help.

Seems like the missing image and clickable area varies between browsers.  In my case using chrome, I had to click just to the left of where the submit button should've have been to successfully donate.  In IE, it looks like you'd click right over the top of the missing button. 

Hope tracking down the issue is easy.

[Mariah]

Again, Thank You. Hugs
Mariah

Happy to help.

Seems like the missing image and clickable area varies between browsers.  In my case using chrome, I had to click just to the left of where the submit button should've have been to successfully donate.  In IE, it looks like you'd click right over the top of the missing button. 

Hope tracking down the issue is easy.