I would agree with, amberwaves. I have been through two laser sessions on my face and neck now, and, while slightly uncomfortable in the denser areas, I wouldn't call it painful. I go to Dr. Tattoff (company name) in California and have had nothing but positive experiences and results. Personally, compared to laser tattoo removal, laser hair removal feels like butterfly kisses. That said, I am still pre-HRT, perhaps that has something to do with it.