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suggestions about coming out at work and too clients

Started by macabremitch, October 27, 2016, 06:43:40 PM

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macabremitch

hi everybody hope all is well, I was curious on any experiences or suggestions as far as coming out at work. I am a dog groomer as well as the manger and very lucky to be able to say I'm successful and have a large clientele. I work with all females and am very close to them and especially my boss. we have a great close relationship I considering her like a mother but she can definitely be difficult and hard headed. my co workers are cool I'm not worried about them so much. I'm also nervous about my clients, and losing them due to close mindedness etc. has anybody came out to their clients before? I worry it will cause a lot of confusion and "freak" clients out making them go elsewhere, that especially will make my boss very angry we are the kinda people that do everything we can to make our customers happy. thanks for your input !
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Dena

Most people will accept you if you deliver a quality product. If your transition is gradual so you don't shock clients they will have time to adjust and I suspect you will lose few if any. I have done sales where I wasn't exactly passing but as we were pretty good at what we did, every body tended to visit our trailer where ever we were.
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FTMax

I do consulting for bars and restaurants. I work directly with clients about 1/3 of the time, the rest I spend running the entire business in my region.

I came out to two of my coworkers first, because we'd been friends for a while. They were both cool with it and didn't think I'd have any issues. I told my boss, he was cool with it and he told the rest of the team and the other locations/corporate office. No issues with anybody. We have offices throughout North America, Australia, and the UK and we employ somewhere around 150 people. No internal problems whatsoever. Everyone has been very respectful and supportive. The office closest to where I had my top surgery even sent food to my hotel room after surgery.

I had to come out to my personal clients as well as everyone else's because I have such a central role in the business operations. I was worried that people wouldn't take it well and would leave. My salary is directly tied to my region's billing. If people leave and billing takes a dip, I either have to fire someone, take a pay cut, or find a new job. And I wasn't about to fire somebody else if I was the cause of the issue.

Fortunately it never came to that. Everybody took it well. I just wrote a blurb in each client's weekly report that I was changing my name, email address, and would be taking some time off in the near future for medical reasons. Didn't need to go any further in depth than that. We didn't lose any clients. Like Dena said, if you do good work, you really don't have anything to worry about. The quality of what you can provide people with doesn't change whether you're male or female or something else entirely, and a good client will realize that.
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macabremitch

Quote from: Dena on October 27, 2016, 06:55:05 PM
Most people will accept you if you deliver a quality product. If your transition is gradual so you don't shock clients they will have time to adjust and I suspect you will lose few if any. I have done sales where I wasn't exactly passing but as we were pretty good at what we did, every body tended to visit our trailer where ever we were.

thank you for the advice Dena that makes me feel better, you're right as long as a delivery like I always have and take care of them I can only hope they will continue to use me. you would be surprised to to hear all the craziness that comes from being "the dogs groomer" lol people can be nuts! thanks again
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