Sorry I don't usually do this. I'm a patient person. But my nails are just running out

I first contacted
gendergp.co.uk on Nov 27th. I learned about their services after reading it in a post by @meganjames2 so thank you heaps for that!!! ^^. Their responses very really fast for some days, they sent me a couple of PDFs and then they explained me how the overall workflow is going to be. On Dec 1st (Thursday last week) they sent me some ~50 questions, and I answered them all that same evening.
I understand they need to study my long email and I wasn't expecting an email last Friday, or even last Monday, but it's been already one week and I haven't heard of them again. Question to the few of you that have worked with them: is this normal? Or I should ping them? It's a trait of mine that I don't like to be too pushy on people so I thought about asking here first instead of annoying them...
Thanks!