Having lived many years in the south and now being back in the north for a fair amount of time I think you could have just said living. As others have said the pharmacy was just doing their job but it meant so much more for you. I have lived out the exact scenario you described and can say you will question it all, most likely daily for quite a while into your future.
Now at one month full time and nine months on HRT I still struggle to sort out exact feelings and reasoning in all of this. I know it is what I should be doing but at certain times the price seems so very high. I go on faith that the stories of potential better times in the future are true.
One thing I have to point out to myself is that the bad feelings I get, sadness etc. Are a response to what I perceive in others, not what I generally feel about myself.