I worked for Sears from 95-02. When I first started, I was in college and worked part time. After 90 days I received sick leave, vacation and medical/dental. A few years later they decided to drop benefits for part time employees. At that point I was rather tired of school so I dropped out and took a full time position in the computer department. Computers were the hot thing then. Then 9/11 happened. What a dreadful day. I stood in electronics watching it all unfold on TV.
I live in a military town. Shortly after 9/11 half of the base was deployed. Sales plummeted. I was going into the "draw" which at the time was $6/hour. I was struggling to pay my bills. I went to the store manager and told him I would scrub toilets or anything else for a little higher hourly rate. He said "Your maintenance agreements are at 0% attach rate. Get that to standard and we can discuss it". Now, standard was 7.2%. I was at 7.8% for the year but this was the first week of April and I had sold nothing big ticket. I explained this to him and his response was, "Well, you can resign." So, i did and I never looked back.
There were other situations like this with the same store manager. It was people like him who I feel were a big part of the reason Sears began to steadily decline. A few years later he was forced into retirement along with anyone else close to or over 20 years of employment.
It's a shame that a company with such a long American history is falling by the way side. I do understand that Walmart and Amazon are the major contributing factors to Sears and Kmarts demise. They really dropped the ball for a lot of good, dedicated employees.
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