Quote from: ChrissyRyan on September 10, 2024, 04:25:02 AMI have heard that many are pressed to handle maybe too many patients in a day.
That happens a lot, sadly. In the service, we called it "punching cattle". You go in with a broken leg, they hand you a bottle of aspirin, and ... "NEXT!"
In the civilian world, this happens in the big cities where they have many more patients and are often short-staffed. Every time I have heard a complaint about VA Healthcare, it is almost always a large city. Here, the VA has changed policies to ensure they spend enough time answering your questions and addressing your issues. We get surveys after every visit asking about the visit, the staff, the facility, the ease of getting an appointment, waiting times, etc.
I am blessed to have a Gynecologist and nursing staff who volunteered to be the providers for transgender veterans. She has been with the VA as a Gynecologist for many years. A few years ago, she took a hiatus and traveled to Europe to study Transgender Medicine. When she returned, they canceled my appointments with Endocrinology and brought me into the Women's Health Clinic under her care.
She learned a lot and enjoys learning new things that will help her help the next veteran. So if I have to wait in the waiting room longer because the doctors are running late, I do not complain because I know that means a veteran is being taken care of. And someday, I might need a little extra time with the doctor for some reason.
Some people are impatient patients.