What do you think of self checkout lanes in stores?
I think they are there primarily to reduce the store's need to pay as much for checkout staff. These self checkout machines sometimes have to be used when there are no cashiers on duty.
Unfortunately, too many people think that it is okay to steal. They do not scan all of their purchases properly. Some give excuses of "big, bad capitalism" or stores have insurance, so "no one" gets hurt. False thinking.
Many stores are removing self checkouts because of theft by consumers. I wonder if this will encourage the use of "apps" where people need to sign in and scan items and get charged automatically before they leave, the placement of more cashiers, or some other use of billing technologies.
The self checkouts do have some benefits to consumers, such as quicker exits, but at the same time, I can see many closed checkout lines that could be run by cashiers.
Do you think that if the cashier does not see the big bag of dog food at the bottom of your cart that you are entitled to free dog food because you were not charged for it? If so, that is bad thinking too. You could have informed the cashier the food was there instead of leaving it up for the cashier to find it. Instead, there are many people who wish for the cashier to not see it.
All of this lack of honesty is driving up prices.
Chrissy