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I HATE insurance companies!!!

Started by fae_reborn, August 25, 2008, 11:48:23 AM

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fae_reborn

OMG, I am so pissed off right now, I've been on the phone with the insurance company for almost half an hour and I still haven't gotten an answer to my problem, they keep transferring me and putting me on hold.  My estrogen can't get refilled without a "prior authorization," and to make matters worse, one representative got so confused looking at my record.  She was like "Jennifer, it shows that you're a male, are you male or female?" "I'm transgendered" *silence* *thinks: it's because you won't change the f***ing gender marker without a surgeon's letter!*  :icon_anger:

ARGGGG!!!!!  :eusa_wall:
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Shana A

Sorry Jenn! I hope you can get this resolved soon. Insurance companies are the worst!

hugs,

Z
"Be yourself; everyone else is already taken." Oscar Wilde


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Krisstina

#2
I have the opportunity to change insurance co's every year. Most do not the ability to do this.  But one suggestion is to read your insurance booklet carefully most do not question lower doses of premerin.

For instance I get [some] a day from my insurance per the booklet this needs 0 pre-authorizations  and my name is legal a female name. If I asked for delestrogen (shots of estrodiol ) then I would need approval and I know I would not get it.

If you have choices and you are careful as to how much  you ask for you might be able to get some of wht you need and supplement what ever eles you need. (my doctor knows of my supplements)


Well hope this helps someone Gl
Kristina


edit - dosage info
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Janet_Girl

I am sorry to hear about your insurance problems.  Hasn't your doctor prescribe estrogen for you?  Wouldn't that be prior authorization?  And why would it be her business as to gender?

I hope you get it straitened up soon.

Janet
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fae_reborn

Quote from: Krisstina on August 26, 2008, 12:52:10 AM
I have the opportunity to change insurance co's every year. Most do not the ability to do this.  But one suggestion is to read your insurance booklet carefully most do not question lower doses of premerin.

Since premarin is made from pregnant mares, I have an ethical and moral objection to it.  I take estradiol.

Quote from: Janet Lynn on August 26, 2008, 01:06:41 AM
I am sorry to hear about your insurance problems.  Hasn't your doctor prescribe estrogen for you?  Wouldn't that be prior authorization?  And why would it be her business as to gender?

I hope you get it straitened up soon.

Janet


Yes, my endocrinologist has prescribed it to me before, but for some reason they need another authorization.  I'm not sure what's going on.  And she asked about the gender because it lists my female name on their records, but it still says "male" in my file, so that's where her confusion was.

Jenn
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SusanK

And I'll ask too, have you read your coverage plan booklet, especially about drug prescriptions and gender? I'm not sure what they mean by pre-authorization, a physician's prescription should be sufficient unless you have notified them your trans and they implicity, or worse explicitly, exclude anything trans. And it's true, most will automatically pay (most) for lower dosage since it's hrt isn't a women's only drug anymore.

The problem is that your prescription and submission form from the physician (for gender) raised flags in the computer and once that happens, it will generally always raise flags for someone to review before approval. And asking them to change your gender (marker) is certain to stop a lot of processing for your records. Sadly as it is, they have rules to folllow and changing gender markers requires the full legal stuff on your part, not just your or your physician's statement.

Just my thoughts and I wish you good luck.
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Melissa

Yeah, that can be tough.  I was lucky in that when I got my current job, I didn't sign up for the insurance right away.  When I came out, I found out I was supposed to have already signed up for insurance, but they allowed me to enroll as female from the beginning, so the insurance company has no record of me being male.  As for spironolactone, most people figure it's for blood pressure or something, although I'll tell medical people I'm TS if they ask about it.
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Krisstina

Quote from: fae_reborn on August 26, 2008, 07:36:59 AM
Quote from: Krisstina on August 26, 2008, 12:52:10 AM
I have the opportunity to change insurance co's every year. Most do not the ability to do this.  But one suggestion is to read your insurance booklet carefully most do not question lower doses of premerin.

Since premarin is made from pregnant mares, I have an ethical and moral objection to it.  I take estradiol.


Totally understandable Im sure the same applies to estradiol in lower reasonable amounts. Of course you are already having problems im sorry for that. Do you have an option to change comanies?


Kristina
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fae_reborn

I still haven't resolved this yet, I'm hoping I'll have an answer tomorrow.  Nobody has called me back and the pharmacy was closed today for some stupid reason.  I'm completely out of it again (they gave me a four-day supply Friday).

I'm covered under my mother's plan, I don't know anything about what is and isn't covered.  I'm getting dropped at the end of the year anyway, so it doesn't matter.  Next company I go to, I'm enrolling as female and that's that.

Jenn
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liv

#9
Two words: WAL MART.

Estradiol is $4.00 without insurance at Wal Mart.




edit - link
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fae_reborn

I don't shop at Wal Mart, they're an evil corporation and I'll be damned if they're going to get my money, even if it is $4.

Called the doctor's office.  More waiting.  This is getting ridiculous.

Jenn
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SusanK

Quote from: fae_reborn on August 26, 2008, 06:38:32 PMNext company I go to, I'm enrolling as female and that's that.

I wouldn't recommend it if you're not legally female or risk possible problems down the road, such as getting letters for being reimbursed for payments the company made for your coverage. It's not going to take much for them to compare records. It would be safer to wait until you have the court document and updated birth certificate. But it's your life. Good luck.
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sneakersjay

Quote from: SusanK on August 27, 2008, 07:11:49 PM
Quote from: fae_reborn on August 26, 2008, 06:38:32 PMNext company I go to, I'm enrolling as female and that's that.

I wouldn't recommend it if you're not legally female or risk possible problems down the road, such as getting letters for being reimbursed for payments the company made for your coverage. It's not going to take much for them to compare records. It would be safer to wait until you have the court document and updated birth certificate. But it's your life. Good luck.

Does anyone know what happens when you change your gender with your insurance company?  My endo seems to think the computer will be happy with boxes ticked off and noone will care that Jane Doe, F, is now John Doe, M. 

I guess my personal fear as I face my hysto tomorrow is that months from now when I tell them I'm now John Doe, M, they'll say, well wait, that hysto was trans related and not covered, sorry, you owe your doc $15K...  I do have valid, medical, female reasons for my hysto, and my gyno does NOT know of my trans status.  He does know that I am under the care of an endo who is coordinating my HRT post hysto.

Getting a new job and/or switching insurance companies isn't going to happen for at  least 2 more years.

Jay


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fae_reborn

Quote from: SusanK on August 27, 2008, 07:11:49 PM
It would be safer to wait until you have the court document and updated birth certificate...

Yes, that is the plan...

Jenn
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lisagurl

QuoteI don't shop at Wal Mart, they're an evil corporation


Kroger offers the same deal. Maybe others you need to check.
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fae_reborn

I got so fed up today that I decided to just forgo the insurance and pay for the prescription myself.  They already had the script from the doctor and filled it for me.  Cost $35.  I also found out the price on my other medicines if the insurance company pulls this again.  $65 for my anti-depressants.  $85 for Spironolactone.  Wonderful.  In hindsight, I'm only on the spiro for another month, after my orchi I won't need it.

2+ days without estrogen makes Jenn easily agitated!  Now she's happy!  :laugh:

Jenn
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Walelia2

Quote from: fae_reborn on August 28, 2008, 07:55:53 PM
I got so fed up today that I decided to just forgo the insurance and pay for the prescription myself.  They already had the script from the doctor and filled it for me.  Cost $35.  I also found out the price on my other medicines if the insurance company pulls this again.  $65 for my anti-depressants.  $85 for Spironolactone.  Wonderful.  In hindsight, I'm only on the spiro for another month, after my orchi I won't need it.

2+ days without estrogen makes Jenn easily agitated!  Now she's happy!  :laugh:

Jenn
Don't forget to submit your receipt to your insurance company. Most likely they will reimburse you.
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Nero

Okay ladies, had to remove dosage info from more than one post in this thread and a link. Please remember that no dosage talk is permitted whatsoever.

Please take a refresher on The Site Terms of Service and rules to live by, particularly rules #1 and #8:

Quote from: Susan on July 27, 2006, 07:45:44 PM

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