I don't know about her situation but I do know about my own. I did go over to the SS office and I did get my "sex flag" changed. I did have all the papers to do it, but when I got there they didn't even look at it. I did have someone, who I know and very experienced in this, tell me that I should make sure and check it out. As they may not have changed my "sex flag". Well, I did do this and they said yes your "sex flag" says that I am indeed female. I didn't say anything about being trans only that because of my name it got screwed up a couple of years ago.