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Confused about my clinic referral

Started by Jeatyn, August 11, 2009, 07:27:13 PM

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Jeatyn

What seems like forever ago now I asked my GP for a referral to the Gender Clinic, they told me they would sort it out and I just had to wait for a phone call telling me when my appointment is.

Time passed, I got a letter saying that I was on the books, but they didn't know when I could come in yet...and just to wait. So I did.

More time passed, I got a phone call from the clinic saying they hadn't forgotten about me, but they were still all full...and just to wait. So I did.

I got a second phone call telling me the same thing...and then nothing for like a month. I still waited.

Now, I have a letter, saying the following:

"Our records show that you have not made an appointment with the clinic yet, this is a reminder to make your appointment should you still require one"

What? I was told I couldn't just call them and ask for one, I've been waiting around like an idiot for them to tell me when my appointment is. I'm confused; and bloody frustrated.
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