Link If appreciating the issues around the physically challenged is already problematic despite the presence of factors that work in their favor such as social responsibility, compassion, etc, just imagine what the situation is in the case of sexual minorities in the workplace.
The pervading view is that physically challenged people do not have a choice about what makes them different, many of them were born that way; or to toe the line of the religious people, God made them that way.
The case of lesbians, gays, bisexuals and transgenders, however, is another thing because many people see it as an aberration that the particular person chose. Again, to toe the line of the religious, God did not make them that way, God only created Adam and Eve.
The issue becomes psychological, religious and moral as well. And in this country, all hell breaks loose the moment issues begin to acquire a moral dimension. That's when hypocrisy gets into the picture.
Because client interaction in the call center industry is limited to a telephone conversation (or in other cases, online chat which requires exchange of messages in text form), a number of call center companies have started to open their recruitment and selection processes to the so-called minorities.
