General Discussions => Frequently asked questions => Topic started by: artesia2 on October 27, 2018, 10:37:42 PM Return to Full Version
Title: Merge/fix account
Post by: artesia2 on October 27, 2018, 10:37:42 PM
Post by: artesia2 on October 27, 2018, 10:37:42 PM
Hello
This is Artesia. My old laptop died, and took all my passwords with it. I also no longer have the email I registered with, and brilliantly didn't update it here. Is there anyway to return my other account to my control or merge it with this one?
This is Artesia. My old laptop died, and took all my passwords with it. I also no longer have the email I registered with, and brilliantly didn't update it here. Is there anyway to return my other account to my control or merge it with this one?
Title: Re: Merge/fix account
Post by: Northern Star Girl on October 27, 2018, 10:41:58 PM
Post by: Northern Star Girl on October 27, 2018, 10:41:58 PM
Quote from: artesia2 on October 27, 2018, 10:37:42 PM
Hello
This is Artesia. My old laptop died, and took all my passwords with it. I also no longer have the email I registered with, and brilliantly didn't update it here. Is there anyway to return my other account to my control or merge it with this one?
@artesia2
Standby, we will try to fix this for you .... look for a private message or an email with directions.
Danielle
Title: Re: Merge/fix account
Post by: Cindy on October 27, 2018, 11:13:16 PM
Post by: Cindy on October 27, 2018, 11:13:16 PM
Check your new email account. I have sent the old email address to it. Use it to log on and change your password