Site News and Information => Announcements => Topic started by: Susan on September 17, 2025, 07:57:34 PM Return to Full Version
Title: VPN Login Issues — How We Can Fix It
Post by: Susan on September 17, 2025, 07:57:34 PM
Post by: Susan on September 17, 2025, 07:57:34 PM
If you're blocked from Susan's Place while using a VPN, please send me a private forum message with your exact **IPv4 address** and the **full ban or error message** you received. To find your IPv4, first connect your VPN, then visit **WhatIsMyIP.com** and copy the address shown (it will appear as four numbers separated by dots, for example `8.8.8.8`).
Many VPN exit nodes are widely abused by forum spammers and may be blocked for everyone using that node. We also maintain some older anti-spam ranges that can occasionally catch legitimate traffic. When you send both your IPv4 and the exact wording of the ban message, I can pinpoint the trigger and determine whether the block can be safely adjusted.
For privacy, please don't post your IP publicly—send it to me by PM. If you need immediate access while I review the filters, try switching your VPN to a different country or city and log in again; then still PM me the blocked IPv4 and the ban text so I can track it down.
**Cached bans (A great tip from tgirlamg/Ashley):** on some phones or browsers, the "banned" page can be cached. Turning off the VPN, clearing recent history and cookies, and restarting the device restored access for her. If you still see a ban after disconnecting the VPN, try that sequence before reconnecting—and remember to PM me your IPv4 and the ban message so I can investigate.
Many VPN exit nodes are widely abused by forum spammers and may be blocked for everyone using that node. We also maintain some older anti-spam ranges that can occasionally catch legitimate traffic. When you send both your IPv4 and the exact wording of the ban message, I can pinpoint the trigger and determine whether the block can be safely adjusted.
For privacy, please don't post your IP publicly—send it to me by PM. If you need immediate access while I review the filters, try switching your VPN to a different country or city and log in again; then still PM me the blocked IPv4 and the ban text so I can track it down.
**Cached bans (A great tip from tgirlamg/Ashley):** on some phones or browsers, the "banned" page can be cached. Turning off the VPN, clearing recent history and cookies, and restarting the device restored access for her. If you still see a ban after disconnecting the VPN, try that sequence before reconnecting—and remember to PM me your IPv4 and the ban message so I can investigate.