Community Conversation => Female to male transsexual talk (FTM) => Transsexual talk => FTM Gear => Topic started by: Carson on March 01, 2010, 08:34:20 AM Return to Full Version
Title: Like real
Post by: Carson on March 01, 2010, 08:34:20 AM
Post by: Carson on March 01, 2010, 08:34:20 AM
I ordered my Likereal a month ago, I have emailed them 4 times and no answer. Should I be freaking out or should I just chill and wait for a bit. It was supposed to be delivered almost 2 weeks ago according to their shipment time of 2 weeks and the shipping I ordered.
Title: Re: Like real
Post by: no_id on March 01, 2010, 10:04:21 AM
Post by: no_id on March 01, 2010, 10:04:21 AM
What payment method did you use?
I suggest to contact your bank or credit card service and request a dispute form. Also note that you have attempted to contact the retailer without avail.
Possibly there's no reason to freak out, but usually banks/ccs have a 31-45 day term wherin you need to declare a disputed transaction or they won't take action (anymore).
If you do call in the dispute also inform the company that you have or that you will.
I suggest to contact your bank or credit card service and request a dispute form. Also note that you have attempted to contact the retailer without avail.
Possibly there's no reason to freak out, but usually banks/ccs have a 31-45 day term wherin you need to declare a disputed transaction or they won't take action (anymore).
If you do call in the dispute also inform the company that you have or that you will.
Title: Re: Like real
Post by: Carson on March 01, 2010, 10:05:45 AM
Post by: Carson on March 01, 2010, 10:05:45 AM
thanks yeah I used a debit card, I think I'll give it another week and then see.
Title: Re: Like real
Post by: no_id on March 01, 2010, 10:29:18 AM
Post by: no_id on March 01, 2010, 10:29:18 AM
Np. Never hurts to contact your bank in advance so they have a note on it. Makes it easier if it does become a dispute case. ;)
Title: Re: Like real
Post by: Radar on March 01, 2010, 06:56:25 PM
Post by: Radar on March 01, 2010, 06:56:25 PM
That's odd, they always responded quickly to me. But I was e-mailing the German e-mail address, not the US one. This was before they opened their US office.
Title: Re: Like real
Post by: Carson on March 01, 2010, 07:13:21 PM
Post by: Carson on March 01, 2010, 07:13:21 PM
Do you think the German email address would be able to help me or would they just refer me back to the US one?
Title: Re: Like real
Post by: Radar on March 01, 2010, 08:17:27 PM
Post by: Radar on March 01, 2010, 08:17:27 PM
Quote from: Carson on March 01, 2010, 07:13:21 PMDo you think the German email address would be able to help me or would they just refer me back to the US one?
Don't know. I was communicating with them when they were just in Germany. If you bought from the US office they'd probably just reroute you there.