Susan's Place Transgender Resources

General Discussions => Frequently asked questions => Topic started by: Q2 on April 18, 2013, 09:28:12 AM

Title: Forgotten password and email address - doh!
Post by: Q2 on April 18, 2013, 09:28:12 AM
Hello!

I am a nitwit and can't remember my password or email address that I used for my original account - oops!

Is someone with moderating abilities able to pm me what email address I used so I can sort my password out. My original account is just 'Q'.

Am I going to have to write 15 posts so I can read pm?

Thanks!

Q / Q2 (I sound like a formula, lol)
Title: Re: Forgotten password and email address - doh!
Post by: Sarah Louise on April 18, 2013, 09:45:58 AM
We need some sort of identification showing you are the same person.  You can email me at sarahlouise@susans.org

Right now you are using two different IP addresses, and two different email addresses.

If you can convince me your the same person, you can send the new password  you want, I will change it and email you the login name and email address you used for the "Q" account.

Sarah Louise
Global Moderator
Title: Re: Forgotten password and email address - doh!
Post by: Devlyn on April 18, 2013, 09:49:57 AM
Have you tried clicking the "Forgot my password" button?
Title: Re: Forgotten password and email address - doh!
Post by: Sarah Louise on April 18, 2013, 09:52:12 AM
They state they forgot the email address they used to.
Title: Re: Forgotten password and email address - doh!
Post by: Devlyn on April 18, 2013, 09:55:29 AM
The window asks you to enter your email/username. It should get them back in business.
Title: Re: Forgotten password and email address - doh!
Post by: Q2 on April 18, 2013, 09:55:49 AM
Quote from: Sarah Louise on April 18, 2013, 09:45:58 AM
We need some sort of identification showing you are the same person.  You can email me at sarahlouise@susans.org

Right now you are using two different IP addresses, and two different email addresses.

If you can convince me your the same person, you can send the new password  you want, I will change it and email you the login name and email address you used for the "Q" account.

Sarah Louise
Global Moderator

Ok I'll email you, thanks!

Devlyn - yes and that would work but I created a temporary email address and have forgotten what it was - I'll write it down next time! Anyway I'll see if I can convince Sarah.
Title: Re: Forgotten password and email address - doh!
Post by: Sarah Louise on April 18, 2013, 11:30:30 AM
I sent a return email to you.  Hope you get it.
Title: Re: Forgotten password and email address - doh!
Post by: Q on April 18, 2013, 11:35:00 AM
Quote from: Sarah Louise on April 18, 2013, 11:30:30 AM
I sent a return email to you.  Hope you get it.

I did and it worked - thank you! :)
Title: Re: Forgotten password and email address - doh!
Post by: Sarah Louise on April 18, 2013, 11:47:01 AM
Your welcome