Print Page - Who do I talk to about my account?

Title: Who do I talk to about my account?
Post by: SarahM777A on September 29, 2013, 04:39:02 PM

Silly me,I forgot my password and in the meantime I also a free email address that I forgot to login and the time to login had expired so my email addy has also changed. Is there away to get my original account back?

Thanks

SarahM777

Title: Re: Who do I talk to about my account?
Post by: Jamie D on September 29, 2013, 04:41:10 PM

Hmmm, let me talk to an Administrator.

Title: Re: Who do I talk to about my account?
Post by: SarahM777A on September 29, 2013, 04:47:04 PM

Jamie,

I did try to recreate the email addy but they would not allow it so..... :P

Title: Re: Who do I talk to about my account?
Post by: Cindy on September 29, 2013, 05:06:57 PM

Hi Sarah,

We need Admin access to the program to reset your password. I think Jamie will have asked an Admin to change it.

A little patience I'm afraid!

Title: Re: Who do I talk to about my account?
Post by: SarahM777A on September 29, 2013, 05:10:56 PM

I thought someone would be able to do so. No problem on my end with the patience. :)

Title: Re: Who do I talk to about my account?
Post by: Jamie D on September 29, 2013, 06:02:53 PM

See if you can access now.

Title: Re: Who do I talk to about my account?
Post by: Cindy on September 29, 2013, 06:04:30 PM

Hi your account is now active, can you decide which one to keep, and if it is the original you could copy your posts into it.

I'll then delete the account you don't want.
There is no hurry. Just let me know whenever

Hugs
Cindy

Title: Re: Who do I talk to about my account?
Post by: SarahM777 on September 29, 2013, 06:32:15 PM

Cindy,

It looks like the second one has been taken care of and I have already been able to reactivate the first account with the new email addy.

Thanks
Hugs

Sarah :)

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General Discussions => Frequently asked questions => Forums => Topic started by: SarahM777A on September 29, 2013, 04:39:02 PM