Susan's Place Transgender Resources

General Discussions => Frequently asked questions => Forums => Topic started by: Snail on March 18, 2014, 07:40:03 PM

Title: Old account disappeared
Post by: Snail on March 18, 2014, 07:40:03 PM
I'm guessing this website deleted my old account since it had been a while since I last logged in. I used the same email to create this account after it said no such member existed under that email. I think it was around 2010/11. Is there any way to get my old account back? When did they delete my account and why? I'd really like my old one back because I was a frequent poster and had posted pictures that I wish I had control over now that its stuck on the internet forever.
Title: Re: Old account disappeared
Post by: Sephirah on March 18, 2014, 10:56:09 PM
What was the username on your old account, hon? I know occasionally there are account purges, but as far as I know those are only of accounts which haven't posted since being made.
Title: Re: Old account disappeared
Post by: Nero on March 18, 2014, 11:15:08 PM
yeah, it was probably a purge.
Title: Re: Old account disappeared
Post by: Jill F on March 18, 2014, 11:37:49 PM
Quote from: FA on March 18, 2014, 11:15:08 PM
yeah, it was probably a purge.

What is it with purging around here?
Title: Re: Old account disappeared
Post by: Snail on March 19, 2014, 11:38:28 PM
I think my username was "Uni"
Title: Re: Old account disappeared
Post by: Sarah Louise on March 20, 2014, 09:39:01 AM
You "think" your user name was ...

Good luck with that, we are not about to give access to an old account without specific information about the old account, proof that it was/is yours.

As for "purging" that is a good thing, when people don't visit this site for a year the account is most likely permanently inactive.
Title: Re: Old account disappeared
Post by: Snail on March 20, 2014, 11:35:28 PM
What proof do I need? Its the exact same email. Normally if you forget your username/password, they send it to your email to make sure its really you.
Title: Re: Old account disappeared
Post by: Cindy on March 21, 2014, 12:28:57 AM
We had a major rebuild a while ago and unused accounts etc were deleted to make room on the servers.