I just wanted to appologise to Veronica and the other fellow staff and users for losing my cool.
I have the responsibility as a staff member to not let my emotions get the better of me, no matter what, and I will endeavour (Yes, Canadians spell "endeavour" with a U ;)), to do better in the future.
Ilsa
Dear Veronica06,
It has been brought to my attention that my response to your posting in the forum today was unacceptable. I would like to make you aware of my thought process behind my actions, and where I feel my error was made.
In 2002, utterly broken from the highly traumatic experience of nearly dying, I spent three months in a $40,000 intensive therapy program. The program was in Hattiesburg Mississippi, and was called the Professional Enhancement Program, P.E.P. for short. It involved living in a cheap apartment complex the hospital rented and participating in 10 hours of group therapy a day.
Most of the people in this program were substance abusers, but my reason for needing $40,000 of therapy was a lifetime of knowing I was transsexual and hiding it. I had lived a lifetime of alienating people and not knowing why. What I know now is that I was in a lot of pain, and that pain caused me to lash out at others. The experience gave me the single rule I live my life by, "Always be open, honest and direct."
Generally speaking, this has been a good rule for me, given my snarky nature. But what I have learned since is that always being "open, honest and direct" can still occasionally lead to being too honest and too direct. Upon reflection, this was the mistake I made today with you.
If my actions today fueled your decision to leave Susan's you have my utmost apologies. I would not be here if my primary purpose was not providing support to anyone and everyone. Anything that stops people from getting support hinders that purpose, including my own mistakes.
Anyway, that is a bit about my life and my philosophy. I hope that you would understand that everyone makes mistakes, including myself. Once again, I apologize for a response that crossed a line.
Brianna, apologetically.