Hi Charlotte,
I really hope that you can get it sorted. The Gatekeeper situation does totally suck doesn't it?
One of the degree offices has confirmed the situation legally:
"Thank you for your email and for providing the supporting documentation.
Please note that it is not normally possible to amend a name retrospectively after course completion, except in cases of administrative error or in accordance with the Transgender Policy and Guidance.
As your name change falls under the latter category, we can update your record.
When we do so, we can also amend your title and gender. Please confirm whether you would like these details updated at the same time and specify the title you wish to be recorded.
Once your record has been updated, we will notify the relevant teams — your college, your former department, the Alumni Office, and the Degree Conferrals team. The Alumni Office will also be given your updated email address. These notifications will be marked strictly confidential, and recipients will be instructed to delete them once their records have been updated.
Please could you confirm that you consent to these notifications being sent?"
xx
