I was misgendered on the phone today. That is not uncommon, but this person was stupid about it. It was my phone company's tech support calling back about a question I had asked them more than a month ago. (Not a follow-up to see if my issue was resolved: this was their first call to me. Not impressed!)
They said: "I need to make sure I am talking to the owner of the account." Me: "That's me. 😊" Them: "No, that's not right." Me: "Yes it is. 😡 I am the account owner." Them: "What is your name?" Me: "Kathleen <surname>." Them: "Oh, I thought... mumble mumble." Yeah, I know what you thought.
I didn't say anything, and we proceeded to talk about my question. I took some comfort in the fact that they had informed me that the call would be recorded for training purposes.
I hope they actually do review the call and give the techie some sensitivity training. Callers should not make assumptions about whom they are talking to. I understand the need to verify the client's identity, but it could be done so much more smoothly. They could say: "I need to make sure I am talking to the owner of the account. Could you give me your name please?" Faster and less embarrassing on both ends.
In other news, today started out hot and muggy, with a heat warning. But I started hearing thunder. A lot of it. I finished up what I was doing outside and went in just as the rain started. It rained very hard for an hour and a half, then tapered off to moderate rain for a few more hours, with thunder rocking and rolling the whole time. There were about half a dozen thunderstorm cells, one after the other. We ended up with more than 60 mm of rain for the day, by far the wettest day so far this year.
We desperately needed the rain. It has been a dry year, like last year. The lightning did start at least one fire in the woods. Luckily a hiker passing by discovered it within minutes and extinguished it. I guess that was before the bulk of the rain.