Author Topic: Poblems Getting Into Chat  (Read 759 times)

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Offline Seleena

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Poblems Getting Into Chat
« on: April 06, 2017, 03:18:13 pm »
hi,  I'm a new user and I'm not able to get into chat. "Error Connecting (Closing link: (Seleena@107.161.19.109) [Registration timeout]).  I'm  not sure what "registration timeout" means but can someone tell me if if I should be using my site login credentials when I go into chat?  Or are those credentials totally separate?  Thx!

Offline Dena

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Re: Poblems Getting Into Chat
« Reply #1 on: April 06, 2017, 07:28:05 pm »
There is a bug in chat where if you don't use a chat client the timeout is very short to get your login entered. The chat staff is aware of it but it hasn't been addressed yet. You could enter as a guest or use a chat client which is fast enough to get around the timing issues. Once you are on the site, you could talk with the chat members and discuss a chat client if you don't have one.
Rebirth Date 1982 - PMs are welcome - Use dena@susans.org if your unable to PM - Skype and FaceTime available - My Transition
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Offline Seleena

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Re: Poblems Getting Into Chat
« Reply #2 on: April 06, 2017, 09:04:57 pm »
Thank you for the quick reply Dena. 

I'll figure out something ... or not.

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