Actually I would be prepared for an ID mismatch. Bit like a car on the side of the road with someone working under the bonnet. Civilian respose is '"broken down". Police response is, "car thief?" We also had a fairly high percentage of female staff.
Here, the control room can access Drivers's records, Criminal records, Interstate records easily, and also flags anything particularly noteworthy about the offender and associates, eg,goes armed, known member of.... etc. One advantage of not having fragmented jurisdictions, one State-one Police Force, and fairly good interstate contact. The situation in Europe would be even more integrated I would think, with National Police Forces.
I worked in the area developing the comm's systems for a while, and we had to push hard to get a system that allowed everyone in the District to hear both sides of all calls. That way other units could provide their own input on the offender, time they would take to back-up etc if needed.
Karen