OK, since you asked.
I have an older (quite expensive at the time 2007 – 8...) Nokia slide-cell, 'full metal jacket' and in top condition.
It started to 'bomb out' getting snowy screen, then go black, and then reboot more and more often, when in the middle of writing SMS texts, then also starting to say 'memory not ready' when going to Names, or 'CIM card failed to register' when it just had worked moments before. The when going to settings and setting expiry date for a profile it gets hung up completley, needing to remove battery, or when 'Locked' and the calendar alarm went off - touching any button (on the locked phone) would require a reboot, also constantly switching it self off even with a full battery, etc. etc.
I in the meantime I also installed a new CIM card, as directed, which made no difference to the problems mentioned.
These things just seemed to come up - and then some... after the version was in need of SW upgrade (acc to technician's info) from V 3.8 to 6.3 in this case, as it turned out.
The upgrade, if anything, made matters only worse, though ALWAYS intermittent, now even shorter between 'break downs'.
The last time (3rd time) I took it back again, they stripped EVERYTHING off the cell, each and every directory content gone, and re-loaded the old version V 3.8
Then I got handed back the 'naked' phone having paid for that 'required update' (... to make it more virus resistant) --- back with the old SW version and empty as a pocket, tabula rasa.
Well the fight was about, that this was not what I had paid my money for --- he hoed and hawed, so now it's back with them, once again, for the 4th time.
In between returns I was told that his upgrading, in one jump, from 3.8 to 6.3 was a problem, it had to be done in proper steps of previous upgrades... well.
In any case, there was no upgrade! All stripped off, and that was it... not single wall paper, NOTHING.
So I told them to upgrade or give me back my cell AND the money...
Sorry, that's the short and the long of it... so...?
Axélle
PS: BTW, I told him (in the process) that I had worked in IT for years and he better come clear with me, 'cause I know that he did not tell me the full truth, and was just hoping I accept his bla, bla.
Gosh your new avatar, Lady Gaga has such SEXY arms! Drooling... lipstick-lesbian moment, oh my...