This is a support site. Reading through posts in that context, it is almost impossible for me to sit and read things that are hurtful, flat-out wrong, assumptive, divisive and elitist without making some comment. This does lead to some back and forth, to be sure, but that is not a bad thing if it's kept civil and respectful.
My observation is that most, if not all, of the flame wars stem from folks stating their personal opinions and experiences as fact and transgender absolutes painted with the broadest possible brushes. Labeling, judging, condemning...disguised as "facts" pulled out of their asses.
Not all of it is trolling, some folks honestly feel that labeling and judging is ok. I'd put forth that a support site with this rule...
Quote
10. Bashing or flaming of any individuals or groups is not acceptable behavior on this web site and will not be tolerated in the slightest for any reason. This includes but is not limited to:
- Advocating the separation or exclusion of one or more group from under the Transgender umbrella term
- Suggesting or claiming that one segment or sub-segment of our community is more legitimate, deserving, or more real than any others
...is not the place for those who are unable to see past their own perceptions and experiences and are incapable of respecting the opinions of others.
It's pretty easy to identify as well. Look at the threads that have been locked over the last week and what they all have in common. It's easier to take some people with a grain of salt when all they seem to want to do here is throw salt at people who aren't
just like them. Age, maturity, education, personal experience, all of these variables can play into how we respond to the information put forth by others here. Respect should be the thing that connects all of the dots despite those variables, but doesn't more often than not.
Is it frustrating? Sure, but I don't have it in me to get angry or sad over someone else's opinion. They have a right to it, and I have to respect that if I want the same consideration in return.

I hope you stick around Beverley.
-Miki