Changing the title on my bank account from Mr to Ms has caused all kinds of tedious chaos when it comes to online banking. Try as I might, I can no longer make successful online payments to people. So I phoned up to get help with this, and the woman I spoke to put me through to the fraud dept., because she thought I was using someone else's card (because how can I possibly be Ms and have such a deep voice?)

- luckily, from there on in, they were great (once I explained in a resigned voice that yes, this is my account, I'm going through a gender transition, I know I have a deep voice...)