After 1.5 years, still having name change issues

[JLT1]

On June 12, of 2014, the court granted me my name change. A couple weeks after than, I got my drivers licence changed and I got my F as a gender marker.  I then got my social security number changed and I got a new passport.  Then, I started notifying everyone account I have and like many of us in the US of A, I have a lot of accounts.  However.....

On Wednesday of last week, I got a notice from a bank that I have a credit card with addressed to my old name.  It was the first bank I had changed my name with.  When I contacted them, they said they had no record of a name change and I was in some trouble.  I explained that I had changed my name and that they evidently had lost everything.  Round and round.  Then, they just wanted all the documentation again, which I faxed to them.  However, I got home and checked my personal email only to find that my hotel rewards account that was linked to the credit card had changed my name as well.  There was another problem in there as well but I can't recall who it was.  Today, I ran into PayPal using my old name. 

But that isn't the only time there has been one of these events.  My personal bank that has my checking account, my savings account, a small brokerage account changed it last spring.  That snowballed to several accounts where I had bill-pay though the bank.  There has been a couple singular problems as well.

I keep hard copies of everything with me in my computer bag, which is with me almost 24/7.  I have copies as pdf files on my computer, which is in the bag which is with me. I have a complete set of back up hard copies and digital copies at home and at work.  But about every three months, someone decides I'm not Jennifer.  But I am.

Has anyone else ever had this or these types of problems before?  Even if you haven't, ideas on what is going on and how I can fix it would help...

Jennifer

[Lyndsey]

Hi Jen

When you changed you SS card did they change your number too. If they did that is were the big issue is. They only changed my name and gender on my card so everything else can remain the same. And by the way when you were considered male if you retired lets say you would get $3000 a month. Now that we are considered female it will be around $2300 because they say we live longer. Even if we make the same money and pay and contribute the same amount of SS out of our pay. Women get screwed even by the US government. Check this out it will make you raise the hair on your back even if you don't have any.

Hug's
Lyndsey

[pyhxbp]

The only bank I had trouble with learned the hard way. I opened a new account with a different bank and then closed my "troublesome" account by cutting up the cards and sending them back with a strongly worded letter. I had an account with them for 30 years...

Anyone else being difficult will get the same treatment, but the law here has protections for transsexuals and many large companies are aware of that. Maybe that explains why I have had so little bother.

[Ms Grace]

The incompetence of some organisations - especially when it comes to something as simple as a name change - knows no bounds. After changing my name with my bank I received my new cards... instead of Ms Grace Stephanie LastName they read Mr Grace Grace LastName. Sheesh. I got it fixed fairly easily though. Hope you get your problems sorted ASAP Jennifer.

[Sydney_NYC]

Verizon kept changing my account to my old name. It happened three times over a year. I am on their all-in-one billing where Verizon Wireless (they kept my new name), and Verizon FiOS (for home internet and cable) were on one bill with a discount. Similar to Triple Play that a lot of cable companies have with with cell service instead of home phone service. Anyway, the billing system was on three different computer systems and they would change it, then a month later, it would change back. However if I walked into a Verizon wireless store to change phones, etc, they had my correct name. Finally after a year and a half I kept complaining and finally had a support engineer that worked on their billing system call me and he took care of it. That's when I learned that there are 3 systems that do the billing and for a name change they have to be done at the same time on all three systens or it will revert back at the next billing cycle. He then told me that they were about to change it anyway, but it was best to get it done now, because he wasn't sure how the new one was going to work since it was going to be outsourced. Fortunately he was going to keep his job as he was moving to a different department.

I thought I had everything changed until I go a sample ballot late October with my old name on it. Even though I sent in all the proper forms to voter registration, they never changed it. I'm going to have to go to the County Building in person to fix it. I need to do it soon since this is an election year.

[Lyndsey]

Hi All

I have my electric Bill that I have sent letter to them several times and they have not changed it so I called them and Said my old name and he does not live here anymore so get the name right or your bill will not be paid. The next month it came threw as Lyndsey Marie.

Hug's Lyndsey

[rosetyler]

Smart strategy, Lyndsey.

@OP-I changed my name legally a few months ago but kept the same SSN (after changing the name with SSA itself), and have had no problems with my financial institution.  Now, I don't have gender identity complications to deal with, but I haven't had any issues with the credit union so far.

[Lyndsey]

Smart strategy, Lyndsey.

@OP-I changed my name legally a few months ago but kept the same SSN (after changing the name with SSA itself), and have had no problems with my financial institution.  Now, I don't have gender identity complications to deal with, but I haven't had any issues with the credit union so far.

Thank You Rose
We have to do what we have to do. when you can hit them in the wallet it works pretty good

Hug's Lyndsey