Am I missing a plugin for the chat?

Colonel_Panic · July 11, 2017, 05:41:45 AM

I can't see the chat applet. I thought it was because of ublock origin but I have it disabled now, and still nothing.

I can see where in the page it's meant to load but there's just an empty space there.

Devlyn · July 11, 2017, 06:16:29 AM

I forwarded your question to the Chat Staff.

Hugs, Devlyn

Colonel_Panic · July 11, 2017, 06:20:07 AM

Thanks Delvyn!

JennyBear · October 11, 2017, 03:17:03 PM

I'm having the same issue. All I can see when I click the chat link is the Chat heading, followed by the buttons Share, Tweet, Tweet (again,) G+, and a pagebreak symbol. Not sure what's going on. While I know staff is busy with lots of issues, any help would be greatly appreciated. I hate the possibility of missing out helping someone that needs a sympathetic ear due to technical issues.

HUGS!

Dena · October 11, 2017, 03:21:53 PM

Chat is down hard and I am pretty sure somebody is aware of it. I don't know what the repair status is however should I hear something, I will let you know.

Lady Sarah · October 11, 2017, 08:56:02 PM

Using my tablet, I have never been able to connect to chat. Is it something that can only be done on a computer?

Dena · October 11, 2017, 09:05:41 PM

I was able to connect with my iPhone however it wasn't easy to use with a pocket sized screen. Chat is back up and has been for a few hours.

JennyBear · October 11, 2017, 10:38:34 PM

Quote from: Dena on October 11, 2017, 09:05:41 PM
I was able to connect with my iPhone however it wasn't easy to use with a pocket sized screen. Chat is back up and has been for a few hours.

It's still not working/showing up as blank for me. Maybe it doesn't like Firefox?

HUGS!

Dena · October 11, 2017, 10:52:55 PM

I believe that Susan uses Fire fox but I think she uses a chat program instead of the browser interface. If your using chat a lot, a dedicated program would probably be a better choice.

JennyBear · October 12, 2017, 01:44:42 AM

Quote from: Dena on October 11, 2017, 10:52:55 PM
I believe that Susan uses Fire fox but I think she uses a chat program instead of the browser interface. If your using chat a lot, a dedicated program would probably be a better choice.

I haven't been able to access it since joining the site a week ago. I'll give it a try on explorer and see if that fixes the issue.

HUGS!

Susan · October 12, 2017, 01:49:37 AM

Tested in multiple browsers, all working, including from my cell phone browser.

JennyBear · October 12, 2017, 02:07:03 AM

It's working on my explorer, must be a java issue with my Firefox.

News:

Am I missing a plugin for the chat?

Colonel_Panic

Colonel_Panic