Thanks Jess, Devlyn.
So I was unfortunate to have some cancer background in my medical history. I disclosed that information because missing a testicle would likely cause a lot of questions at surgery time. This is also where all of my problems begin with Rumer's office. Since my cancer was in 2005 and I've had zero follow up on it - she wanted clearance. That was fine and typical but how things were handled after that is where I start having issues with the staff.
Rumer said she wanted oncology to clear me. Oncology wouldn't even schedule me for any kind of appointment with out a doctor referring me as an active cancer patient to receive treatment. I eventually got a urologist to look at my records and redo my tests for clearance. Everything checked out, he said I was good to go and would do the needful paperwork.
It took weeks for her office to juts acknowledge the paperwork - that was first week of December. Then, they were too busy to review them. In January, I begged for an update to which they said that they still needed clearance from oncology/hematology, and pulmonology. That was never mentioned last year nor is it relevant to any of my medical history. I had to bring this to my primary care doc and she called bulls**** on it too.
She actually called their office directly to clear up the problems. A week after that, I was finally given a day, 2 months later than what we had discussed last year. And why? Because of poor communication and poor quality of work on the staffing level. They just would not listen nor respond to emails in a timely fashion. Forget about phone calls after the first few times - I had to leave several voicemail and emails in December just to get "oh we're too busy".
With all of that, I'm ready to just accept that when I call or email, I'll get silence in return. I'm prepared, based on other's threads, that if I call for toilet paper, it will take days. But was what she did for you worth such an emotional price? Its hard for me to word this accurately, but did the results of her job and experience, standards of care (which is a legal obligation), and medical provisions enough to say you'd do it again? Even that is so subjective, it has to difficult to put faith on a response due to anatomical differences from person to person but its still relevant.
*Slight edit*
Because of communication issues, I'm actually having a lot of anxiety over just the idea that I will have my IV in and just before sedation be told that they can't find some paperwork that is missing or never even requested and stop there. I'm literally having dreams and nightmares about these things because of past conversations. My words to my therapist were "We're not out of the woods until there are no more trees. I'll have to wake up in pain from surgery before I can get excited about all of this"
