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Has Anyone Shopped at TranzWear in the Past Six Months?

Started by Arch, March 26, 2025, 08:24:33 PM

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Arch

As I do periodically, I bought some Tranzwear last year. After a couple of months, I sent an email for a status check and got an answer immediately. The order arrived soon after. I didn't really mind waiting because I like the products and figure that running a small specialty business must be tough.

In October, I ordered again, expecting further delays because of Christmas. Well into the new year, I checked the calendar and realized that I'd been waiting for something like four months. Perhaps the order had been lost in transit? I tried to install PayPal's tracking app but was unsuccessful, so I finally requested a status report. This time, I got no reply.

I can always send another email or even place a new order, but I don't want to waste my money if the company is in trouble. I'm wondering whether anyone else has done business with these folks lately. Good experience, bad, still waiting--I'm just looking for information.
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Lori Dee

@Arch

I hadn't heard of it, but found this on the History page:

I quickly respond to all product/order related questions via email 7 days a week. If you don't get a response the same day/within 24hrs, it means I didn't get it, please send it again. Please don't attempt to hit "reply" to your confirmation receipt as it will bounce due to the receipt coming from the store/our webhost. Please send it to one of the addresses listed below. We pride ourselves on our customer service, everyone deserves speedy response time to inquiries.

TranZwear@gmail.com
Boisland@gmail.com


Hope this helps.
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