Doing a male-ish face with makeup to look female is not quite the same as doing it it for a traditional female face. Also, every face is different, what works on her face will likely not work on yours and is probably what she did.
Hormones will help, a lot in this regard, but also, as previously said, a pro makeup artists. Ask around, there are pros who specialize in trans people and will show you how to do it, it may not be very cheap, but it would probably be worth it. There is also the fact that many opt for FFS, obviously this helps a whole lot. Not everyone looks like a supermodel, even supermodels. Look around the net for stars without makeup, some will surprise you. It's truly amazing what good makeup can do sometimes.