Well if Richie mails to some people and not others, wouldn't that be a problem. No one is worried about a 2-3 week wait. Actually someone can do a longer wait than that if the company is upfront about it. RM makes you wait perhaps half a year. I'm sure it scares some people off, but everyone knows upfront what the situation is. If Richie were to say-- there will be a two month wait, it would have been ok. It is when he promises something and can't deliver.
No one is comparing this to an assembly line produced product.
I am pretty sure that RM, Lola Jake, (and various others like thetransitionalmale,etc) started as tiny start ups. (Actually I'm pretty sure Peecock *is* a tiny company.)Being small or a start up or whatever doesn't excuse unprofessional behavior or possible fraud. I recently dealt with Mansculpture. This company started about a month ago. I was treated to outstanding customer service.
I'm very suspicious of the two posters, but even if entirely legitimate, it doesn't change anything for the people who have made complaints.
--Jay J