I needed to go to the doc recently, for reasons unrelated to my transition.

I've had my name changed for a long time now, as well as my legal sex/gender, and started going to this practice long after I'd had it changed. The first time I went there, I was listed as an unnamed dependent on my mum's insurance and somehow my previous name got mixed up with everything. Uh, needless to say, despite my name now being amended with the insurance company's system as well, the practice has me under my birth name and sex and won't change it. It's a pain, but I don't intend on returning to them as I won't be living in the area anymore so I don't see the use in arguing.

First time around was no problem. I was there for my pre op physical, but things went well. People used the right name and pronouns, and the doctor I saw was a nice dude.

The second time was a living nightmare. I signed in, fine. I waited. And then I was called back, loudly, by my birth name. I cringed, but sucked it up and just quietly asked the woman who called me back to use the right name.

She copped an attitude with me and said "Well, that's what's on your insurance so I'm calling you that". No, no it's not. I took out my personal insurance card with my correct name and information on it and, I dunno. I'm normally more even tempered when I'm given this sort of attitude, but I was pissed. I told her that, no, she would use the right name. Told her that I would not deal with her if she continued to give me attitude and just got kind of nasty with her. She just sort of stopped using any names and called me an "it" to the doctor I saw(who was nice and apologetic, fair enough) and I dunno. I was seriously shaking with anger.

I get that I'm a freak of nature. I don't need some old woman reminding me of this because she has some sort of issue, okay? I have to live with this messed up body every day and don't need the attitude. I just hate dealing with this in healthcare. It's probably the biggest reason I avoid seeing doctors unless it's absolutely necessary.

I work in healthcare, man. I wouldn't ever do this to a patient. You're supposed to provide a service and help them, not argue with someone over something like their name. It's not like I haven't dealt with people like this woman, either. I've always just run away or brushed it off, I dislike confrontation when it comes to things like my gender.

I've changed my name and legal information. It's real. It's not a joke.

I would write a formal letter of complaint to the manager of the practice. That woman was rude and nasty to you. Calling someone 'it' I'd fire them on the spot.

Def follow it through, even if it is just for next person who gets insulted who many not be as strong as you.

I've been there too man and sorry you had to deal with her attitude. As Cindy has said, I would definitely get in contact with the office manager and report her actions. I'd hate for someone to lose their job but I'm sure she is aware that she should be professional. She wasn't doing it for any other reason than to show her personal disdain for trans people.

There are lots of people looking for a job right now, and this one shouldn't be working for a doctor. A doctor sees a lot of people with conditions that put them in the "marginal" box. People who are mentally ill, people with seizures, and people of all different races and ethnicities. File a complaint and you may be doing all sorts of people a favor. As well as yourself.

--Jay

You're NOT a freak of nature! That woman was extremely rude and downright heartless calling you "it." Regardless of what your insurance card says, you have the right to go by the name you feel most comfortable with, so she was far beyond in the wrong. You should file a formal complaint. No one should be made to feel like less of a human being in any situation, especially in a medical office. Shame on her, I would have flipped out and started ranting the second I heard her say "it." If she can't put her personal predjudices aside to give someone the proper care and respect one deserves when seeking medical care then she has no right to be in that profession. Seriously, file a complaint, so at the very least she won't be able think she can get away with treating someone so horribly. I'm sorry that happened. You are normal, she's the freak.

GET HER FIRED!!!!

Its what she deserves for taking away your humanity by calling you a it. Report it get her punished.

I've been there. A couple weeks i went to the doctor for a uti and the doctor read my chart (my info is all legally male but it very clearly states im transexual- a little window literally pops up when the doctors open my charts), asked if i had a penis, and then called me a woman and said to the nurse "okay get her a urine sample cup".
like i wasn't dysphoric enough about having to go to the doctor about that anyway.

You should def report her Zerro, there's no excuse for calling anyone "it".  And there should be a way for them to change your name in their system, if it's already your legal name and what's on your insurance, it sounds like they're just being lazy and difficult. And mango, that doctor sounds completley ignorant and uncaring, sorry you had to go through that.

Quote from: mangoslayer on January 13, 2013, 06:48:29 PM
I've been there. A couple weeks i went to the doctor for a uti and the doctor read my chart (my info is all legally male but it very clearly states im transexual- a little window literally pops up when the doctors open my charts), asked if i had a penis, and then called me a woman and said to the nurse "okay get her a urine sample cup".
like i wasn't dysphoric enough about having to go to the doctor about that anyway.

that really sucks bro. you should think about filing a formal complaint too. unfortunately these situations may not get better until we do what we can to make them better.