It has been 40 years since the first concept cell phone was used in NYC. I had a vested interest in these devices. I started working on the cell phones when my company, Radio Shack, introduced their line of the consumer version in 1985. This one first showed up in the 1986 RS catalog, distributed in Sept 1985.
There was a white corporate version introduced 3 years earlier. This was advertised only to corporations and well-to-do individuals only. The old white one was permanantly mounted with the base in the vehicle trunk with the wiring harness going to the front for the handset with the antenna trunk or roof mountings. I didn't work on those white ones but the first portable black holster mount one (cat. # 17-1002) that mounted in a holster in the trunk.
This one was large and heavy with a handle for transport. This separated into two halves, one half of it was the gel cell battery pack, the other half, the electronics. I serviced on this line from 1985 - 2000. All of the RS branded were Nokia phones plus I did some Motorola branded versions our stores sold. The ones I worked on were the first Analog/Digital types that will no longer work with today's systems.
After being laid off after working nearly 20 years for this company, I got out my stack of commission sheets I had to fill out as I completed the repairs and was turned in on Friday. My tally was over 32,000 cellphones serviced on my bench. With the CB radios, scanners, ham radios, business band, cd players, large stereo receivers, PA amplifiers and wireless microphones with speakers following.
My company had nearly 40 shops available to service these cell phones. In 1999 RS decided to streamline things when the newer operating format that more resembles today's cell phones began to take effect. I had a Marconi communications tester for the cell phones that was leased to my shop for $10,000 per year. That newer version of the test set zoomed to $50,000 per year and shut down the cell phone repairs to most of the remaining shops save 4. Those 4 went on a 24 hour open schedule to offset the cost of the test equipment.
I was laid off more than 1 year after they took the cellphone repairs away from my shop on the exact date I forecasted one year earlier when I came back from the Texas Star Party (TSP), a weeklong campout meeting of amateur astronomers, and found that two of the shipping and receiving crew were laid off. I said to the shop that when I got back from next year's TSP, There would be no shop to come back to. Sure enough when I was preparing to go to TSP 2001, The district manager came in and announced that all of the consumer electronics and half of the computer techs were being laid off.
There was a Monday closure that all of the laid off techs had to work breaking things down before getting their full severance. The district mamager, an orange C-8 owner, had me doing the finishing touches of the repairs or transferring those that cannot be repaired in time sent to another shop. He let me go on friday afternoon to go to TSP after lunch I had at the local Subway in which the store manager gave me my last lunch there gratis. The district manager payed me for the vacation time as well as the severance.
It was an odd feeling when I worked on the remaining units that the benches behind me were dissolving as the techs were breaking them down. When I looked behind me as I processed that last unit, I saw nothing but the far wall with the front door visible. I said aloud "I am done!" and my German-with-a-Green-Card manager said "You're done and you're on vacation! Get lost!". That was it.
Despite servicing cell phones, I never owned a one until a few months ago my sister gave me one from her family plan because she was concerned that her "transister" was traipsing across the desert without a phone.
Joelene
Article. Scroll down to the old archive report video.